If you play this game notice anytime that you finish in first any place actually there’s always players waiting to finish the game finishing behind you in a time game. Remind you no matter what you do or how much you score you will end up dead last these guys have bots they go in after you play and move you down so you don’t win someone should investigate and sue the company and have a class act lawsuit Against this company for all the money they’ve stolen from their innocent clients with a shameful company
Response from AviagamesSep 10, 2025
Hi, JB
Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.
Looking forward to your reply. Wish you a great day!
Best,
Avia Team
SH
Sharon H.
SCAM!
Complete scam! Without permission they used cash advances on my visa!!!!
Response from AviagamesAug 14, 2025
Hi, Sharon
Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.
Looking forward to your reply. Wish you a great day!
Best,
Avia Team
AS
ashley S.
I would give zero stars if I could I've…
I would give zero stars if I could I've put alot of money into their games and I won 38 bucks and they denied my payout and said they put the 38 back in my account so i tried to go in and it says banned and I contact customer service and they just keep asking me for my uid which I can't get because they banned me what can u possibly be banned for I paid money played games and won its obviously a SCAM I will never recommend anyone to these thief and liars
Response from AviagamesAug 14, 2025
Hi, Ashley
Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.
Looking forward to your reply. Wish you a great day!
Best,
Avia Team
BK
Becky K.
Took money out of my Bank account thur…
Took money out of my Bank account thur my venmo caused me to be over drawn , glad I caught it , called my bank might have to change my checking account, and almost positive I will never see that money again, nothing but SCAMMERS
Response from AviagamesAug 6, 2025
Hi there,
Thank you for contacting us. Please allow us to apologize for the negative experience.
To clarify, Avia does not "take money out of a player's account". Before any deposit can be made to a player's game account, they will need to link the payment method to the account to and pick the amount they would like to deposit.
Should you have any questions, please contact Player Support in-app or at https://www.aviagames.com/support our agents will be glad to assist. Thank you :)
BP
Brian P.
This app is a SCAM
I downloaded the app and started to play. After a number of games, I was shown that I had just over £13 to my credit. So I went onto another game using £5 from my winnings, supposedly to win £12. I did win the game, but discovered no extra money in my box but £5 had been taken from my bank account. I had set up the payment via PayPal but they have said they cannot refund my money. I have deleted the app and now want my money back.
Response from AviagamesAug 6, 2025
Hi there,
Thank you for contacting us. Please allow us to apologize for the negative experience.
Based on the description, we'd like to assume that you might have misunderstood how deposits and withdrawals are made in the app. Please note that "deposit" means to make deposits to the game account balance while "withdraw" means to withdraw from the game account balance.
Based on the provided email address, we have loacted your game account. Our agent will be contacting you via email to help. Thank you :)
RI
Rita
SCAM 🚩🤡🐷
SCAM 🚩🤡🐷
There are tons of accounts with female names and male photos, or male names with female photos. Is your hypocritical system flawed? I confirm, no matter what score you get, the two remaining players who are still waiting will immediately overtake you with astronomical results. When you report this issue to customer support, they try to force you to accept their arguments and gaslight you for being unserious. So, when you manage to win something, run away before you lose. Pay for winning, pay for losing. It's better to invest your hard-earned money in the stock market or cryptocurrency.
Response from AviagamesAug 6, 2025
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
To clarify, players are able to choose their in-game usernames and avatars based on their own preferences as long as they are not violating the Terms of Service.
Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.
Should you have any questions, please contact Player Support in-app or at https://www.aviagames.com/support our agents will be glad to assist.
Thank you :)
SU
Simon Underwood U.
Customer service
Can't believe Avia app . spoke to customer service to reset your app . Work for a couple of days. Now can't log in .it sor it out
Response from AviagamesAug 4, 2025
Hi, Simon
Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.
Looking forward to your reply. Wish you a great day!
Best,
Avia Team
VI
Vickie
PROFESSIONAL SCAMMERS
PROFESSIONAL SCAMMERS
I had gotten to know Avia games pretty well, 8 Ball Strike particularly, users had very similar complaints regarding "historical players" coming in last second and winning all the prize money and I used to just think those people were nuts and needed to get a life lol. I was even very condescending with a lot of them, as we were encouraged to do so, giving them advice on how to be better at the game and such and I'm embarrassed about that now. I started looking into it, after about the hundredth complaint of the exact same thing, I started researching, asking around and turns out they were all right. When you create an account, the system auto populates you with a 1st name, space, last name + 3 random digits, ie. Laura Stephens891. Avia games does NOT cover the entry fees for "historical players"(the company calls them cucumbers, seriously.) so if there's a game with six players and only two of them are paying users, you're not going to win. Ever. If there are enough human players the best you can do is get 2nd and receive your entry fee back. So whenever the last human score posts, the match will populate with however many "cucumbers" are needed to place in the money. They will finish almost immediately with about 100 points more than the highest score posted. You have up to 70 minutes to complete a game, if a player finishes immediately or waits until the 68th minute there will still be spots to fill in the match because they need to know that score. At support, they didn't even tell us that we are watching a recorded game, that look like all the other games, so we wouldn't even know the difference, so to us we thought everything was legitimate, but it's not. You don't have to take my word for it, I encourage you to see for yourself but be warned, no matter how high you score Amy Stephenson644 will beat you and STEAL your money.
I do want to apologize to any of the players out there that ever spoke to me in support and I was mean or condescending to you, our bosses encouraged that, and I'm really sorry. Worst people I've ever worked for
Response from AviagamesAug 1, 2025
Hi, JB
Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.
Looking forward to your reply. Wish you a great day!
Best,
Avia Team