If I could give no stars then I would. This company misleads you by letting you believe if you deposit in a game that pays out large bonus payments then you get to keep that amount, until you come to withdraw then they withhold the bonus money back. I had difficulties withdrawing my winnings and all I got of customer services was to link another email to my account despite me writing several times I did not have another email account. It was as though they were not listening OR they were using bots as customer services as they kept repeating the same thing. Totally misleading customers and they should be closed down.
RO
Roney
If it was possible to give zero stars i…
If it was possible to give zero stars i would at what point do us as consumers stop allowing these scammers to play us my advice to anyone thinking about wasting there time and throwing away there money DONT DO IT even if you win a couple times cause you will I PROMISE YOU ITS WONT BE WORTH IT AT ALL THIS COMPANY IS HIT WITH LAWSUITS THAT HOPEFULLY WILL EVENTUALLY END THEM BUT UNTIL THEN LETS DO BETTER AND STOP ALLOWING THE GREEDY DEVELOPERS TO GET RICH OFF THE CUSTOMERS THEY SHOULD APPRECIATE CAUSE REALIZE WITH OUT THE CUSTOMERS THEY CANT SUCCEED AVIA GAMES ARE RIGGED ITS BEEN PROVEN SO PLAY AT YOUR OWN RISK BUT YOUR CHANCE OF GOING TO THE STORE AND BUYING SCRATCHERS AND WINNING ARE BETTER THEN ACTUALLY BEING ABLE TO FAIRLY CASHOUT YOUR WINNINGS WITH OUT SOME RIDICULOUS REASON YOU WILL EXPERIENCE WITH THIS COMPANY
AN
Anonymous
Horrible experience
Horrible experience. Was charged to make withdrawal. Very confusing wording. Unable to get a refund for unauthorized payments. Customer service is impossible to get to and not at all helpful once you do get to email someone
IW
Ian W.
IT’S A TOTAL SCAM !
IT’S A TOTAL SCAM !
Just read and take heed of all the other negative reviews.
I only deposited £5 before I researched this company. Lesson learned…..🤬
RP
ROSS P.
This company is a fraud in every single…
This company is a fraud in every single respect. #dobetteraviagames. Your technology is built on stolen technology and you lost in a court of law. You claim you don’t use bots, but say sometimes you do, historical play for filling tournaments and keeping the winnings. I tried to be reasonable when I learned all of your wrongdoings and the current class action lawsuit that is ongoing in which the court through out your terms of service. What a shame, #dobetteraviagames
Response from AviagamesSep 10, 2025
Hi,
Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.
Looking forward to your reply. Wish you a great day!
Best,
Avia Team
CM
CompleteSavings M.
Absolutely disgraceful customer…
my uid 46051321029 email was xxjayne44 no phone number
Absolutely disgraceful customer service. My disabled daughter thought she was playing for free. It turns out they have taken 160.00 from her bank and refused to help at all
Response from AviagamesSep 10, 2025
Hi,
Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.
Looking forward to your reply. Wish you a great day!
Best,
Avia Team
SM
Sally M.
Why can’t they send the winnings …
Why can’t they send the winnings straight back to the account I put money in from? I don’t want to use Rapyd as I don’t trust it!
Response from AviagamesSep 10, 2025
Hi, Sally
Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.
Looking forward to your reply. Wish you a great day!
Best,
Avia Team
SD
Sarai De L.
Misleading and Exploitative – 100% Rigged. It’s a scam!!!
Update # 2: i have yet to hear back from the selfish and cash-hungry thieves in this company. This proves that they only care about their reputation, not about fixing the issues in their company to scam their clients.
Update: I’m not providing that on a public forum. Also, I’ve already provided that through your support and you claimed it was against your policy to give refunds. This is why I am now taking legal action.
I downloaded Solitaire Clash thinking it was a fair skill-based game, but my experience has been the complete opposite and there a millions others who feel the same. Theres a reason why this company doesn’t allow you to interact with or know who the other players are.
Here’s what I’ve seen:
Unrealistic Advertising: They make it sound like you can easily win money with a little skill. In reality, once you deposit, the matchups suddenly become much harder, and it feels like you’re constantly up against impossible opponents because it’s clearly rigged.
Algorithm Manipulation: Early on, I’d get easy wins to build confidence. Once I added more funds, the “random” card deals suddenly became far worse than probability suggests, making it nearly impossible to win.
Withdrawal Obstacles: Even when you win, getting your money out is a nightmare. There are hidden fees, minimum cash-out limits, and unexplained delays. Some winnings mysteriously “disappear” due to “entry fees” or “pending matches” that never seem to resolve.
Pay-to-Play Trap: You can’t really enjoy the game without constantly paying. Free matches are extremely limited, and the app heavily pushes you to make more deposits.
Psychological Manipulation: The game uses flashy animations, streak bonuses, and “almost won” match results to keep you depositing more money in hopes of a big payout that rarely comes.
Theres plenty of evidence everywhere proving Solitaire Clash is not a legitimate competitive gaming platform. It feels more like a gambling trap disguised as a casual mobile game. My advice: Don’t spend a dime. It’s a scam!!!!!
Update: This app is not what it seems. I have spoken to several attorneys VERY familiar with this case. According to a class action lawsuit filed on November 17, 2023 in the Northern District of California, players were misled into thinking they were competing against real people—but in fact, games are filled with bots designed to manipulate outcomes. The complaint alleges that this turns supposed “skill-based” matches into rigged games of chance. The lawsuit alleges that AviaGames, along with its co-founders Vickie Yanjuan Chen and Ping Wang, and investors like ACME, LLC and Galaxy Digital Capital Management, are complicit—accused under U.S. racketeering laws of orchestrating an illegal gambling operation by using bots to siphon player funds.
Nearly all positive App Store reviews are either paid or incentivized content. Don’t be fooled by five-star reviews. Check out Trustpilot instead, where the overwhelmingly negative feedback paints a much darker picture. Users here describe the same rigged patterns: unbeatable matchups after deposits, impossible withdrawals, and replay push notifications that feel straight-up manipulative.
This isn’t a fun, skill-based game—it’s a money-making machine wearing the facade of a game. The class action lawsuit only adds fuel to the fire, exposing the scheme for what it is. Do yourself a favor: save your time and money and steer clear of this app at all costs.
Response from AviagamesSep 10, 2025
Hi, Sarai
Thanks for reaching out! We are sorry to hear that you had a negative experience.
To better assist you, could you please provide your in-game UID, username, linked email address or linked phone number? Once we have more information, we’ll be able to help you more quickly.
Looking forward to your reply. Wish you a great day!
Best,
Avia Team