Jordanna C.
Questionable
I bought this product due to amazing results on saw on users via Instagram. I have been using it for two weeks and my skin had progressively gotten worse, I never had cystic acne just normal breakouts on my chin. Now my skin has purple painful welts all over. I’m freaking out! I’m scared to keep using as it seems it is causing my breakouts not curing. Is this the “purge”? It’s so awful my self esteem went from 75 to 0.
Response from Averr AglowMay 6, 2020
Hi Jordanna! When starting new products, it changes and alters the state of your current skin, and it does take time for the skin to adjust. The two-week mark is when we typically see purging occur. The reason for this is because skin naturally exfoliates in a 28-60 day cycle. When this happens, and shedding of skin mixes with bacteria and oil on your face and creates a clogged pore. Our products and products in general that contain active ingredients rapidly speed up this exfoliation process and turnover old skin cells for new ones. Breakouts can form and fester under the skin and pop up anywhere between 1-8 weeks. Some breakouts will pop up quickly, and others fester under the skin before appearing. When you add in these new products, it accelerates all breakouts to the surface of the skin at the same time. These breakouts have already been there; they are just now showing up more quickly because of this accelerated process with the new products. We have had many of our customers comment that this is exactly what has happened to them, and then they cleared up. Each skin case is unique on how long this process can take because it depends on where your skin is at in its exfoliation cycle when you started the products and also how much inflammation is found below the skin surface. This doesn't happen to every customer, but it depends on the inflammation below the surface and how much the products have to work through. If you notice we have a lot of customer reviews that mention they broke out more and then had excellent results. I know it is scary and seems counterproductive to have a product that causes more breakouts when it is supposed to heal breakouts, but it is due to the above factors, and usually, when we see this it means the product is working for you, and you just have to give it more time. Please continue to keep us updated! If you have any questions please reach out to customer support at [email protected]



