Averr AglowReviews of averraglow.com

Response from Averr AglowJan 11, 2024

We are so very sorry for this. Your order was with a palette of orders that shipped the first day of this week and we are in communication with USPS as to where this palette of orders is and why they have not been scanned in. Because we do not want you to wait on this shipping glitch, we have overnighted your order to you via UPS. Thank you so much for your order and your customer loyalty!

Response from Averr AglowJan 10, 2024

Thank you, Zach, for taking the time to share your feedback. We are sorry for your experience with some of the pumps. You will be happy to know that we hear you and have some exciting tweaks to our packaging soon! In the meantime, reach out to [email protected] for replacement if needed. We appreciate that you love our skincare!

Response from Averr AglowJan 10, 2024

We are looking forward to hearing more from you, Lee! Thank you for giving our skincare a chance!

Response from Averr AglowAug 2, 2023

Thank you for sharing your feedback, Melissa. We do agree the exfoliation is very gentle, the longer you use it, the more your lips respond, as it is gradual. Using the Lip Mask at night is ideal so your lips have all the overnight hours to soften. We appreciate you giving the lip products a try!

Response from Averr AglowAug 2, 2023

Thank you for sharing your thoughts. We know physical sunscreen with Zinc can present that challenge. What really helps the SPF spread smoothly is if the face is slightly damp to the touch, and massage it in quickly and all over, and the white will dissipate. We are glad you feel the smell is pleasant!

Response from Averr AglowMay 5, 2023

Hi Andrea, we are very sorry to hear that your skin may be sensitive to one or more ingredients in our products. Please email [email protected] so that our support team can be of help to you regarding this, thank you!