Veesha B.
I couldn't return the item which made…
I couldn't return the item which made my skin dry flaky and gave allergic reaction to my neck. As a regular customer, I thought they would help me return the product that was never used.
Response from Averr AglowFeb 14, 2024
We are sorry for any reaction you may have had, Veesha. Our policy is to authorize a return for anyone who experiences an adverse or allergic reaction. Allergic reactions happen pretty quickly, usually within days of using a new product. This product was purchased three times by you, so that indicates some level of satisfaction to be a repeat buyer, thus in this case we could not authorize a return. We thank you got giving our skincare a chance, and wish the best for you and your skin.



