AvedaReviews of aveda.com

I been waiting YEARS for an amazing trip to 4 or 5 star quality hotel within USA! When I originally joined the awards program in the 1990s there was a great trip to quality hotel with a spa experience in Seattle. Aveda has been promising a states-side hotel stay and spa experience for more than 25 years. I’ve accumulated over 160k points and I’m still waiting. Why can’t Aveda and L’Oréal finally become what they promised and treat their longtime solid loyal customers as they deserve and were promised, year over year, “the United States travel destination is coming soon, or within next few months, or early next year, or later this year, or within the next quarter.” OMG!?!?!?

Ich verstehe die ganzen schlechten Bewertungen hier nicht. Hatte 2 Bestellungen getätigt und Ware kam super schnell und toll verpackt bei mir an. Ebenso waren auch die Goodies richtig, die es kostenlos dazu gab. Also von mir gibts volle 5 Sterne. Top, besser geht nicht.

The Be CURLY range is the holy grail for my hair. I have thick course hair ( I call it a scottish frizz) and have tried everything! This product was recommended by Mels mains and I was skeptical as I had tried many other recommendations. I have had these products now for about 4 months and will definitely be re ordering and emptying my cupboards of all other products. Absolutely love it!

The app never works after I log in, just goes to a blank screen.

Ich kenne und benutze die Haarprodukte schon lange … leider wird jetzt doch in jedem Haarprodukt Silikon oder Silikonersatzstoffe reingemischt … Dimethicone Colypomere etc … siehe Code Check …absolutes Gift für schöne Haare da bringen dann die restlichen Bio/ Inhaltstoffe nichts … meine Haare werden nur Frizz … so schade früher war es nicht drin ging also auch ohne … so kann man die Produkte nicht mehr benutzen und Bio sollte immer immer ohne Silikone sein .. da es auch die Umwelt zerstört… ein no go also !!!!!

Just wanted to warn anyone thinking of enrolling on the plus awards scheme that the “one off” membership fee is not a one off! If you purchase Aveda products from your salon instead of online this will be seen as inactivity and you will be asked to pay another £10 to re-enrol. I can only describe Customer service as being dismissive and unwilling to help. So shortsighted by Aveda as they have now lost a long standing customer! p.s A note to save other dissatisfied Aveda customers’ time- don’t bother replying to the generic Aveda reply to your complaint on Trust Pilot. Their reply was pretty much cut and pasted from their previous Customer “care” emails and offered nothing further to resolve my issue with them. I totally disagree, customer satisfaction is definitely not important to Aveda!!

I have been a loyal Aveda customer for over 20 years. And unfortunately I have seen the decline of the company and product. I can no longer rely on the product’s performance. And the company itself has become greedy. I have to pay for my loyalty “rewards”. Like what??? The rewards I EARNED were a gift delivered to me. Today, I must pay to receive them. I do not bother. And as a result, have found other products of higher quality. Look elsewhere for products. There are many good choices to be found.

I just received a damaged box full of paper and no products. When I called customer service I was not able to reach anyone. The voice prompt kept repeating. Very disappointed!