AutoZoneReviews of autozone.com

Rude, confrontational employees at the interstate drive location in Southington CT. The manager Harley is a bigot and will make fun of you behind the counter if you are intellectually slow. On top of that all of their parts are defective and they do not honor manufacturer’s warrantys. I had to contact the manufacturer of a part that in turn had to contact the store just to get a replacement for the defective products that they sell. They are the dollar store of parts stores. Stay away from the zone!!!

Well, I fell for the old "Get 20% Off Your First Order" scam again. This is a standard hustle where an online store promises a one-time discount in exchange for your email address, but never actually provides the discount either by never sending the promo code or by not honoring it at the time of purchase. In my case the item was a PowerStop KOE2832 brake parts kit. The site rejected the FEBDEAL promo code and the chat agent said "It's not for all things. PowerStop doesn't honor discount codes." I pointed out that PowerStop hadn't offered me the discount, Autozone had, but apparently, Autozone doesn't honor discount offers, either.

AUTOZONE HAS THE WORST CUSTOMER SERVICE OUTHERE. I HAD A REALLY REALLY BAD EXPERIENCE IN THE LENOIR CITY LOCATION, STEVE WEAVER, MICHAEL ISBILL, AND ALLEY ENGBERG WERE NOT HELFULL AT ALL, MY MUSTANG PAINT IS RUIN BECAUSE OF THEM AND THEY WONT TAKE RESPONSOBILITY. I SPOKE TO THE CORPORATE OFFICE, LINDA, RANDY, RANDY CALLED ME SAID IT WAS MY FAULT THAT MY PAINT GOT REUN THAT HE COULD NOT DO ANYTHING FOR ME. I DO NOT RECOMEND AUTOZONE FOR ANY OF YOUR ISSUES, THEY WILL NOT TAKE CARE OF YOU. I WOULD GO TO OREILLY OR ANY OTHER PLACE BUT AUTOZONE. I WILL NEVER GO BACK TO THAT PLACE WHERE I PRETTY MUCH WAS CALLED STUPID BY ALLEY, NOT EVEN CORPORATE WILL HELP!!!!!!!

You know a company is no good when they resort to spamming you with no way to unsubscribe. Have requested my details to be removed but constant scams telling me I've been chosen to receive a 200 Dewalt set

I just felt the need to complement AutoZone regarding two of your employees at AutoZone #1730 in Menomonee Falls WI 53051. Specifically, Christie and Perry we’re amazing representatives of the AutoZone company. My recent college graduate daughter has a 2016 Nissan Versa Note she bought used about a year ago. Luckily, we have had little need for any maintenance items… Until last week when she called me ask me about a “check engine” light now appearing on her dashboard. While I had never used the service, I was aware that AutoZone has an amazing program where Christie came out to the parking lot with an OBD II code scanner and within 3 minutes downloaded the codes and 2 minutes after that you have a printout in your hand listing all codes that popped up and what the likely causes of the malfunction! Yay, Christie! Additionally, Christy and Perry didn’t just try to “up-sell” us a $131 replacement sensor… They also mentioned that there was another option to buy a $13 can of cleaner and try that. Perry then mentioned that we should give the cleaner repair up to 1 week of time for it to remove the “check engine light“ . I was skeptical, but After 3.5 days the code disappeared! #AlwaysAutoZone

They advertise on their website $10 off headlight bulbs if you buy the expensive sylvania bulbs. Details for the offer said valid in store and online. I bought them online for in store pickup, never got the credit, and customer service informed me that buy online pickup in store orders aren’t eligible and there’s nothing they can do for me. I think it’s extremely misleading, as the details for the offer don’t specify that BOPUS orders don’t qualify, and a customer can’t be expected to know that such an order is any different than online or in store orders.

Muy buen servicio y capacitados en el AutoZone Luis donaldo colocio el señor Gerente Ezequiel Fonseca el habló para Q me ayudaran ah Edgar Barceló y entre los dos Muy amables me ayudaron con mí carro muchas gracias AutoZone y Ezequiel Fonseca y Edgar Barceló

Employee Joe Bonnatti @ the Carrollwood AutoZone store in Tampa FL provided incredible customer service. He was knowledgeable, extremely helpful, professional, and kind. He found the part within seconds, and his expertise and efforts were 100% appreciated. Please recognize this employee.