Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 472 reviews with 5 stars · Clear filters
jim H.
I was very satisfied with this shipping company. I chose the most expensive option for shipping because I knew I'd get better service and I did. The contract was picked up an hour after I gave my deposit. The car was picked up the same day I made it available for shipping and arrived a day earlier than they estimated. The driver was efficient and treated my car like it was his own. I would definitely ship with this company again.
Dale
Direct Transport was easy to work with, website explained everything, quote was a good estimate, and Jessie was professional and helpful, which was important since this was my first time to ship a car. Evans Transport was assigned, their support person was also easy to work with and provided advance notice on when and where to meet the truck. The driver was very professional and careful loading my car, and flexible with the delivery to work with my receiving person s schedule. I will definitely use them again.
Larry S.
I have used Direct Express in the past and will use them again in the future. The process is easy - just fill out the online form, get an immediate quote and wait for a truck to get assigned. The pricing has always been fair and the vehicles get delivered without any damage.
Terence M.
My 2007 Toyota FJ Cruiser broke down in Tucson, Arizona last month. Direct Auto Transport had my truck picked up ahead of time and shipped to my mechanic in Rancho Cucamonga, California ahead of schedule. This was a smooth and easy transportation that was efficiently completed with no issues by Direct Auto Transport Company. They come highly recommended by me to friends and family alike. Don't hesitate to call this reliable transport company for your future auto / truck transportation needs.
Kevin
Very easy to book your transport. Car was delivered on time as they said it would be. This is the only place I will have my vehicles transported through from now on. Jessie was who I dealt with and she was very helpful would recommend this place to anybody.
Rocky G.
Excellent experience. Prompt assignment to transporter. On-time pick-up and delivery. Very good communication of status of delivery of vehicle. Highly recommend.
Brian F.
Thoroughly satisfied. Driver was friendly and professional. Car delivered in a timely manner without incident. Vehicle transported over 1300 miles. Very Impressed!
Kate
order # 230400. I shopped around. I had at least 10 other quotes from different companies- one company (Mont something) told me I wouldn't find a quote less and if it was less I would not get my car! Which was scary and not true apparently... I reached out to auto transport customer service (I think Jessie was her name) and they got back to me right away via email. I decided to go with them because I was flexible and didnt care if the care came in a week or two and a lot cheaper. And it was perfect! They emailed me right away (Monday) that another carrier (SKYY TRANSPORT INC) would pick up the car in FL on Weds, (which they did) and deliver on Sat in IL which they delivered early Friday night! The woman on the phone was kind and the delivery man/truck driver was kind and fast! Highly recommend! Great job!