Greg
Satisfied Customer !!!!!
Very Professional ! Great Customer Service! Picked up my vehicle on time and delivered it when I needed it.
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 472 reviews with 5 stars · Clear filters
Greg
Very Professional ! Great Customer Service! Picked up my vehicle on time and delivered it when I needed it.
wael H.
great seller. A++++
Wendell
This is the first time I shipped a car and didn't really know what to expect. I found the Direct Express website extremely informative. I like to reward companies that help me in that way by giving them my business but I was shipping from Illinois to Florida and the quote I got from Direct Express was $754. For that kind of money I thought it best to get another quote. I checked with another company and their quote was a couple of hundred dollars more. Also, this other company's process just felt less straightforward and transparent. I didn't do any other shopping and went with Direct Express. They picked up my car within one day of when I had it available. The driver was very flexible on pickup time and kept me informed on exactly when he would get the car. The same was true on the delivery end. Also, he was very careful loading and unloading the car and it arrived timely. As I said, I didn't do much price shopping so I'm not an authority on that, but I don't know how the service could have been any better.
Mike D.
Direct Express handled the request professionally and assigned pick-up in a very prompt manner.. No complications recorded and arrived to final destination ahead of time.
jcangemi
The team of drivers were cordial, thorough and detailed in the explanation of their services and planned itinerary. They delivered as described at times that were appropriate and convenient. The process could not have been more stress free.
Julia C.
Very happy with the whole experience! They delivered the car in the time frame promised. Was hassle free, best price I could find on the internet. I would definitely use them and recommend them to anyone that needs this service.
Amanda E.
I was worried about moving my car across country. Direct Express Auto Transport had the best pricing, and overall customer service. Jessie was very professional, and my car arrived promptly in the same condition I left it. Overall communication with the company was excellent, I will definitely use this service in the future if I decide to move a long distance again.
Boris Fan L.
excellent and professional customer service, fast pick up and delivery, reasonable price, no hidden charges, will recommend to friends and will use again for sure!!