Craig M.
They did an amazing job
They did an amazing job. Very easy to work with kept me informed. Even during the busy holiday they did great work I will use them again.
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 472 reviews with 5 stars · Clear filters
Craig M.
They did an amazing job. Very easy to work with kept me informed. Even during the busy holiday they did great work I will use them again.
Brion F.
Order #216765 service was great my car was picked up the same day I needed it to and was dropped off earlier than I expected I’d recommend this service to anybody looking to transport their car
Wael El A.
I have been shopping online for the most professional transportation company out there until I came across Direct Express Auto Transport, rite from the beginning they were very professional with their communication as well as being very competitive with pricing, my vehicle was shipped form NY to CA. The pick-up date was accurate as well as the delivery date. Nevertheless the car arrived the same way I dropped it (in great shape) not one scratch, I highly recommend using this company and I will be for sure using them again as well as sharing the good word with all the friends and family.
Catherine C.
I had a great experience with Direct Express Auto Transport. Their service was quick and easy to use. My car was transported from the East Coast right to my door in Ohio without any issues. There were no hidden fees. I would use this service again.
Michael G.
Jessie and everyone at Direct Express took amazing first class care of me. Always there to answer questions and they were always the right answers. Moving my new Honda Ridgeline from PA to AZ could not have been easier. Paper Impex USA Inc. (the assigned carrier) was meticulous in inspecting my truck upon pickup and could not have been friendlier. Do not expect any communications after your vehicle is picked up. Be patient as it may have been #1 not #8 it will arrive. My only issue is that I did not get any heads up to the arrival so it was lucky I was there. I guess he would have just waited.
Vijayalakshmi R.
Worked with Nicole to shift my car from Dublin, CA to Atlanta, GA. We had a great experience working with them. Received proper update on my car delivery and it go delivered on or before mentioned data.
Jake M.
Great experience shipping my car, and very easy on the wallet. I had great communication from the driver as he got close to my location, and the dealership where I bought the car said the same thing. My order is 215770 and my contact was Jessie. Thank you again!
Buckle68
Ive used Direct Express a few times, they are ALWAYS on the money, no issues. This time one wouldnt start before pickup, for a very fair price, driver worked hard and creatively to get the vehicle loaded and unloaded in a no-start condition. I HIGHLY RECOMMEND !! Two thumbs way up! Sincerely, Gregory Reed