Tina
worry free and efficient
Easy to work with, very professional and reasonably priced.
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 472 reviews with 5 stars · Clear filters
Tina
Easy to work with, very professional and reasonably priced.
Ryan L.
I’ve used this company 3 times and it’s been a great experience. My car has always been picked up on time and delivered on time. If I ever have to ship my car again, I will definitely use this company.
Dave A.
Excellent service from pick-up to drop off! Jessie was in communication with me every step of the way, was pleasant and professional!! #219644
Irving R.
Direct Express auto made shipping my car as easy as possible. They shipped my car across the country in a really short amount of time.
Vieforpatrick
Fantastic service by Direct Express auto transportation. I was most impressed by the cost and how fast they reassigned my order (#218887) to another carrier when my schedule did not work with the first carrier. The first carrier had indicated they will ship my car in 24hrs (very impressive! - my thought was it would take 4 days to get to West coast from TN so I planned to travel accordingly!) But when I contacted Direct Express, Jesse was able to get another carrier (DB Transport LLC) same day! They new carrier did a great job and delivered my vehicle as scheduled. I will definitely use this service again.
Aminda
I found Direct Express Auto Transport by chance on a google search while I was looking for a cheaper shipping option. We purchased a car through a broker on copart and after the sale was told we couldn't pick it up in person so we were scrambling to find a better option than the brokers suggestion. When I came across Direct Express I jumped at the offer I saw online. Not only was it a better price but it also asked more specific information it gave me different shipping options as well. My order number was 219264 and my customer service rep was Jessie. It was a smooth process and I would use them again if needed. The car was picked up on the estimated day but it didn't arrive on the estimated day. That was fine though, it was an estimate and It is winter and road conditions might have been crazy. No problem with me. Everything went smoothly with the transport.
Raj M.
This is the 5th time that I have used Direct Express Auto. Their customer service is wonderful and I have talked to Nicole several times. The logistics business is tough and having someone you can trust and rely on especially when your cars are coming cross-country is imperative. I run an Automotive Consulting company - and Direct Express is my trusted partner. I will use them again, and truly all the best guys! You represent the best in the business ! Order: 219153 My call dispatch was Nicole Kind Regards, Raj M. AutoProcure Atlanta
rachel F.
This company was hundred cheaper than the other leading companies. We got our car quickly and it came cross country. I was skeptical at first since the drivers aren’t really “through the company” but our driver was awesome and kept in regular contact. Our car was assigned a transport truck within 24 hours and the car came over 2,000 miles in less than 3 days. I had a few questions and customer support was friendly and able to quickly answer them. I’d highly recommend and will use this company if I’m ever shipping another vehicle