Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 472 reviews with 5 stars · Clear filters
Edwin C.
This was the first time for me to ship across country and it was a great experience. Jessie was pleasant and helpful when I asked her questions about the process. They arranged a truck to transport the car the next day after I let them know the car was ready to ship. Then it arrived 2 days earlier than expected in excellent condition with no scratches on the exterior or underneath. Overall, it was a great experience
Tuan P.
I have used Direct Express twice already to ship my cars and have been very satisfied. This last time that i used them to ship my car they were able to pick up the car within 20 minutes of me finalizing the order. The delivery of the automobile after pickup was very quick also. I am very satisfied and will use them again for all future auto shipping. Also price was very good and there are no hidden fees. The price that is on the web site when you order, it the price that you pay. Thank you for the quick pickup and delivery. Order number: 222819
Abeer A.
They helped me in a pinch when the other company I booked two months in advance cancelled on me 5 days prior to my move. Thank you so much!
E S.
Direct Express Auto Transport arranged for my vehicle to be picked up at my door on the east coast and transported to a family member's door on the west coast. The process was simple and completed within the quoted estimated time frame. The customer service representative Dina was great, she explained the complete process. Order number 222462.
Kevin R.
I recently used Direct Auto transport to ship my New to me 1985 4runner from Denver to Austin. Call was made and answered by real people, the reservation took under 10 min to make over the phone. The car was picked up in 2 days after the reservation booking and delivered to my driveway 2 days later. Super impressed and will happily use them if I need auto transport again in the future! I am a happy man with my new rig!
shawn L.
Looked everywhere for a company to ship my vehicle and came upon this company. After checking them out on a couple different verify websites like BBB I decided upon direct Express and in doing so found jessie who helped me to ship my vehicle through them. The driver they connected me with met every one of my needs and even helped with things I didn't know about!! All in all jessie earned the five star rating on my order 221750
Steve F.
I needed to ship a vehicle from San Diego to Cleveland. I looked at a lot of services and nothing could come close to the price I was quoted through direct express auto. Some other quotes were as much as double! The other services also had a much more convoluted and involved process where I had to do the work of communicating with each transport company individually, after making a post about the transport, to review quotes answer questions and approve/deny quotes. After a few days of going through that mess with nothing being as reasonable as the quote I received through direct express auto, I decided to go with them and am so happy that I did. Not only did I save money, but scheduling was easy, pickup and delivery happened on time and the vehicle got to its destination safely. I wish I would have gone through direct express transport from the start! It could have saved me a lot of time and hassle.
Connor
Couldn't be more pleased. Speedy fast shipping, excellent customer service!!