AutoStar Transport ExpressReviews of autostartransport.com

Response from AutoStar Transport ExpressJul 16, 2024

From Sofia 888-802-8250 x 4205: Hello Monica, Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact Sofia at 888-802-8250 x4205 or by email at [email protected].

Response from AutoStar Transport ExpressJul 18, 2024

From Sean Hancock @ 786 228 5243 or 888 802 8250 ext 4219: Thank you Srinivas for the feedback. Much appreciated. I'm glad you were happy with the service. We always work hard to arrange fast direct transportation for our customers. We have been one of the leaders in the industry for 18 years covering any location nationwide and keeping or customers updated every step of the way. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. Thanks again! [email protected]

Response from AutoStar Transport ExpressJul 16, 2024

From Yasmin @ 786-725-5995: Hi Rachel Thank you for your feedback on our car transport service. We are glad to hear that you had a positive experience with Autostar Transport Express and that your cars were delivered on time. We appreciate your kind words about our communication and customer service. We always strive to provide the best possible service to our clients and to keep them informed throughout the process. We value your satisfaction and your recommendation. Please ask any family or friends to contact me for any future quotations . Direct Line 786-725-5995 or [email protected]

Response from AutoStar Transport ExpressJul 17, 2024

From- Juan Acosta (888) 802-8250 Ext. 2260. Hi Bruce! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email [email protected]. Thanks

Response from AutoStar Transport ExpressMay 18, 2024

This is NOT and NEVER was a customer of AutoStar Transport Express. We have been in business for 17 years, having successfully transported hundreds of thousands vehicles, and have maintained hundreds of returning customers. This person has somehow confused us with the actual broker they worked with, and has convinced themself, despite all the evidence that contradicts herself, that they booked an order with another broker named US Car Transport. US Car Transport MC: 840911 US DOT: 2438125 They are a legitimate broker, and this is who this person booked with. We have tried to help her, and have tried to convince her that she never booked an order with us. We wish her well.

Response from AutoStar Transport ExpressMay 18, 2024

Our sincerest apologies that a suitable carrier was not located within the contracted time frame. As per our Money Back Guarantee, a full refund was issued.

Response from AutoStar Transport ExpressNov 6, 2024

Thank you for your feedback. We sincerely apologize for the experience you’ve described. Your input is important to us, and we will take it into account as we work to improve our services.

Response from AutoStar Transport ExpressNov 6, 2024

Thank you for your feedback. We sincerely apologize for the experience you’ve described. It’s disappointing to hear that we fell short of meeting both your transport expectations and the level of service we strive to provide. Your input is important to us, and we will take it into account as we work to improve our services.