AutoStar Transport ExpressReviews of autostartransport.com

They picked up the car on time, they helped me through the proccess. When it came time to drop off the car they were early so they left the car and then came back for the payment. Great people

To Whom It May Concern, my name is Mark Smith. I am writing this review to strongly recommend to not use AutoStar for your vehicle hauling needs. First, I want to say the company’s transport coordinator, Sofia, was very nice to deal with; however, this company is deceitful in how it does business. If you are like me, you call around to different vehicle haulers to see what the price would be, and if they can accommodate your timeframe. I did this and was quoted prices of around $1,500 by many companies. I called Autostar, and they told me the cost would be $1,245. In comparison, I thought this was a great price, and Sofia appeared truthful when she said this price was firm. We were sent a contract, which we signed. The contract indicated the total price would be $1,245. The hard date of transport of our car across the country was coming up. Therefore, I contacted AutoStar/Sofia to confirm that our car would be ready to go on the agreed-upon transport date. For work purposes, I had to have the car on this agreed delivery date. I was told by AutoStar they were having difficulty finding an available hauler. I had contacted AutoStar months before the transport date, so there was ample time to schedule a hard delivery date for my vehicle. I again stated I HAD to have my car by the agreed upon date due to my job. A week before the needed transport date, AutoStar/Sofia called me and said she had a hauler available. However, my cost would be $1,745; $500 more than the agreed upon contracted price. They told me the contract stated the price could change at any time. They also told me I could use another company if I wanted. I literally had no choice but to use AutoStar because I could never find a hauler on such short notice. The term for this is “bait and switch”:. So, for anyone interested in using AutoStar, I recommend not doing it. They will tell you whatever price you need to hear to get your business, fully knowing that they will change the price right before your needed transport date. Again, based on general honest business practice, I strongly recommend that you DO NOT use Autostar for your hauling needs. If you have any questions on my experience, please email me

Delivered safely and I saved $1,000.

Easy and secure service

This company is a sham. Do not use them. I had a very horrible experience with them. Paid them for transport in two different directions. NY to LAS and LAS to NY. They were supposed to arrange for pickup of my vehicle within a certain window. When they could not deliver, they kept my $295 fee both ways for a total of $590. They became unresponsive and unwilling to acknowledge any wrongdoing, citing to the fine prints that said all they had to do was identify dispatch. So, once they identify dispatch, it doesn't matter if dispatch cannot produce. SHAME!!!

Shophia is the best!

Driver was very through with inspection and communication during the trip! Vehicle arrived in great shape with no issues. The whole process was easy to navigate, price was very good and service was excellent. Highly recommend AutoStar!

Very dependable, on time, driver, it was very nice and very personable. My truck was shipped on time without any issues and the price was right. Thank you.