AutoStar Transport Express Reviews | Read Customer Reviews of autostartransport.com

AutoStar Transport Express Reviews | Read Customer Reviews of autostartransport.com

AutoStar Transport Express reviews

291 approved reviews, newest moderated first

srinivasa
Sep 28, 2025
AutoStar is very reliable.
AutoStar is very reliable. Manny has been so helpful in transporting our car from CT to Kansas City. The only issue is that we need to be at the receiving end in person to take delivery of the car as they do not have any storage facilities- this may be the case with all the other auto transporters too
Response from AutoStar Transport ExpressSep 30, 2025
Manny Vazquez @ (786)-725-2238: Hi Srinivasa, thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. If you or anyone you know needs to transport a vehicle, please send me an email @ [email protected] or call me at 888.802.8250 ext 2240 or (786)-725-2238.
Report
Daniel C.
Sep 27, 2025
They were good
They were good, even tho at the final destination there were some hiccups but they work them out, it was not their fault but the vendor they use
Response from AutoStar Transport ExpressSep 27, 2025
Sofia Wolf @ 786-871-0091: Hello Daniel, Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact Sofia at 888-802-8250 x4205, 786-871-0091 or by email at [email protected].
Report
GARY C.
Sep 27, 2025
The staff of AUTOSTAR TRANSPORT has…
The staff of AUTOSTAR TRANSPORT has handled various orders for us and were amazing with their consistency keeping us updated along the way. Valerie, my rep was exceptional in handling each order. Would definitely recommend them and will continue using them in the future.
Response from AutoStar Transport ExpressSep 27, 2025
Edwin Meffe @ 786-228-5364: Hi Gary! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at [email protected]. Thank you and have a great day.
Report
Todd M.
Sep 20, 2025
Price was competitive
Price was competitive. Other carriers changed their lower price after I committed. AutoStar did not do this. They have up front pricing. They communicated well both for pick up and drop off and were flexible. I would use them again.
Response from AutoStar Transport ExpressSep 22, 2025
Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at [email protected] or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!
Report
Claire
Sep 9, 2025
Integrity
Auto star completed my car move from West coast to the Midwest within the time frame and for the amount agreed to. However, the transport driver offloaded MY car at a stop in Denver and used it for his personal use. He did not have permission NOR did he ask! When I showed the driver the odometer at pick up and drop off there was an additional 60 miles! He also took a McDonald’s gift card that I put in console for my son… ( denied but come on, moms like yo surprise their kids so I know it was taken !!) He said he put the gas back in the car ….. like that was compensation for using my car without permission- I asked for $ 100 refund and never heard a word back. Tony at AutoStar would not return my calls or text- pretty much dumped the problem on the driver. Which is not right. I bought the service through auto star, not the driver. BTW-Yanni P was the driver … be aware and call out to ANY transport driver you have recorded the mileage at pick up. I can’t imagine why the driver would take the risk of an accident let alone taking a car that he didn’t have the owners permission ….
Response from AutoStar Transport ExpressSep 11, 2025
We are truly sorry to hear about your experience. While carriers are independent and responsible for the handling of vehicles in their care, we understand how concerning it is to feel that your trust was compromised. Please know that we take these matters seriously, and feedback such as yours helps us strengthen the standards we expect from the drivers we contract. We appreciate you sharing these details with us and wish you the very best moving forward.
Report
Bhaskar G.
Sep 9, 2025
Excellent Service and happy with it
Excellent Service and happy with it
Response from AutoStar Transport ExpressSep 11, 2025
Carlos Meffe @ 786-725-2239: Thank you, Bhaskar, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786-725-2239 or 888 802 8250 ext 2250 or by email [email protected]. Thanks again!
Report
Cindy
Sep 8, 2025
We are very grateful for your…
We are very grateful for your professionalism on a safe delivery of our new car! The guys were very friendly, and truly cared about our vehicle! Thank you very much, we have and will continue your give your name to snyone looking for a transport!!
Response from AutoStar Transport ExpressSep 9, 2025
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Cindy! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email [email protected]
Report
John R. L.
Sep 1, 2025
Guam Shipping Experience
Good experience doing something I had never done before. I understand when you rely on third parties to carry out their function, things do not always go to plan. The driver for my scheduled pick-up did not accept the vehicle the first time due weight concerns, but this was soon resolved with a successful pickup and transport by a second vendor. The vehicle arrived in Guam on schedule, no damage and I was able to to receive it within 1 day. Great service and would highly recommend this company.
Response from AutoStar Transport ExpressSep 3, 2025
Max Montalvo @ 786-228-5246: Hello John, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember John, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at [email protected]. Thank you again for choosing Autostar Transport Express, Best Regards
Report