AutoRentals.comReviews of autorentals.com

Great team with great customer service too.

Booking was easy and the option to pay at the counter was helpful. My rental car was upgraded to a Hybrid SUV at no extra charge and the process took less than 10 minutes. I would recommend Autorentals.com.

Both pick-up and drop-off at JFK was very smooth and easy. The car was in excellent condition. I booked the "mystery" car and got a very good value for money rental. Happy to recommend AutoRentals to make bookings because the process was easy. There was a discrepancy with the rental dates and the customer service was ready to help.

I booked a rental for pickup at San Juan Puerto Rico at the terminal. I specifically was looking for terminal rental. One choice was zezgo which reservation stated “in Terminal” HOWEVER, it was not. We had to call zezgo and someone came in a van ( not even a marked company name on it) to pick us up. Reservation provided Nissan kicks or better. My party had 2 large men both over 6 feet and no one asked if we wanted a car upgrade. I was already angry about it not being in Airport Terminal, that I wasn’t thinking we would not fit comfortably. When we all realized we were already at our destination. We called but there were no close offices where we were. We literally had to go back to where we rented it 2 hours away. So we had to keep the car for 7 days. Please people call the rental place where you’ll be picking up the car to make sure your pickup location is the one you want. HORRIBLE EXPERIENCE!!!

This company operates like a complete scam. Do not book with them under any circumstances. They will pressure you into purchasing their insurance even if you already carry full coverage. They also force you to take their EZ Pass toll program whether you need it or not. On top of that, they place an outrageous security deposit—around $2,500—on your credit card, something I have never experienced with any other rental company. The staff are extremely rude, unprofessional, and show zero respect toward customers. Their attitudes are unacceptable, and the entire experience feels predatory and dishonest. Avoid this company at all costs. Do not reserve a car with them.

Sono dei truffatori e dei ladri, scrivono cancellazione gratuita e poi se chiedi la cancellazione si tengono il deposito. Tra le aziende più scadenti che ho mai incontrato. Pessimi e disonesti

Booked a car online through this company for pickup from ROUTES car rental in Tampa, Florida. The email receipt I received stated TOTAL ESTIMATED CHARGES OF $66.39! The total rental bill ended up being over $400.00 plus a $100.00 security deposit! These charges were additional taxes, service charges, and mandatory insurance (I explained that insurance was covered under my credit card, and that I also had coverage through my personal vehicle insurance! I was told that was NOT acceptable, unless I had written validation of coverage that they approved! Was also informed that rental vehicles were not allowed to leave the state!) I have rented vehicles on numerous occasions and have NEVER run into this problem before! I consider it lesson learned, and will NEVER deal with AUTORENTALS.COM or RENTAL CAR CONSOLIDATION of TAMPA ever again!

This company is a fraud if you read this before trying to book a car, just be care full no good do not even get free rental from them cheater cheater cheater they tell you total price and charge you double they should not in business instead of giving senior discount they charge more for senior i am not looking for discount but they was charging $14 more per day because i was 72 year old they say senior pay more i have 40 years driving record without any tickets or violation they charge 20 $ charge for insurance very fiction charge even i submit my information and when i start argument about $150 over charge with them they hang up phone bed bed service i never never rent again from this company stay away