Auto Parts FairReviews of autopartsfair.com

Not professional not knowledgeable on any thing dealing with cars i believe that you'll find better business elsewhere.

I was very happy with my part. It was Good condition and it was, I did have to clean up a little bit no biggie. The part was what it said it was and ship out guick!

Ordering was quick, getting the engine to actually ship was a bit of a hassle, and the guy that delivered the engine was EXTREMELY rude. Faster response to customer inquiries would’ve earned 5 stars.

I did an online search for an ABS module for a 2006 Honda Pilot and came across this company. I found a used part for a TENTH of the price of a new one. Since it came with a one year warranty, I ordered the part. I received it only a few days later and the mechanic installed in for only $40. I saved $1000 on this repair for an SUV with almost 190,000 miles on it. I couldn't justify buying a new part for it, so I was very grateful I found Auto Parts Fair online.

Exceptionally poor service. I ordered a part (amplifier) through Auto Parts Fair and received the wrong part, after confirming three times that the part I requested would be the one sent. I called the company back and asked them to correct the problem. A week later I received a second wrong part (radio) that costs over $1,000 new. Please note that the people taking orders on the phone are pleasant and easy to work with, but they have no connection with the people who pull the parts and confirm what's being sent to the buyer. The wrong parts arrived poorly packaged and in parcels that looked like someone played soccer with them first. No idea how this company has over a 2 star overall review.

The first person I dealt with was borderline rude. Apparently, Amazon Pay puts the company name and address on the same line. When I called because there wasn't a confirmation sent, she tried to blame me. When I called the following day, again because there still wasn't a confirmation, I got a gentleman named Samuel Schneider was extremely helpful in getting the information to me.

I ordered a replacement sun visor for my Nissan Murano. It was represented to be in very good condition. It arrived yesterday and suffice it to say it was NOT as represented, it is a mess! It is dirty, with black stain spots and would be impossible to clean. I am sending it back to the vendor and cancelling the charge on my credit card. While it is about 1/2 the price of the visor from the dealer, it was NOT worth the savings. I will be replacing it from the dealer.

Horrible!!! Honestly, I would give it zero if I could. I ordered an OEM hitch for a 2007 Honda Pilot. I received a UHaul after market hitch that won’t even fit the 2007 Honda Pilot! I ordered mounting hardware from Honda to mount the hitch I didn’t receive so I’m out that money too! I will be filing fraud charges with my bank next week. Mistakes happen, but claiming something is OEM when it has a huge UHaul sticker on it reveals a lot more than a mistake!