R. Dale O.
Part ordered July 11, still not shipped by July 19!!!
We ordered a part on July 11, and it was "processed" on July 12. It was scheduled to ship, by UPS, on July 14, but, according to a representative, "this never happened". I called on July 19, and received no assistance from the representative, but a promise to investigate and call back. This did not occur. A second call, later in the day on July 19, finally brought about a mild apology. The part was, eight days after ordering, never shipped, although it had been paid for upon ordering. The representative assured the part would be shipped on the 20th. Both representatives were courteous, but the system totally ineffective, and unacceptable. Representative assured that I would receive a $50 credit to my PayPal Account. We will have to wait to see how this may work. There is a systemic problem with the business model. RDO
