Automotive TouchupReviews of automotivetouchup.com

Third time I’ve purchased paint from them. Perfect match excellent service fast delivery. Might go to for Car paint

I have tried other brands and this one provided the best coverage!

First time I bought from Automotive was during covid, took some time, I get that, no issues. 2nd time just a month ago, ordered and 2days I got a shipping update, and it was a lot of paint. Got the packaged and was working on the Wifes Volvo, got everything ready to paint, and started to paint and could not believe the color match, Car is 25 years old, and the paint is a dead-on color, you can't tell i painted it, it's a flawless match and that was with a rattle can. Can't wait to see my next order of premixed gallon does.

I am writing to express my extreme dissatisfaction with a recent order, placed on August 28th. After placing the order, I received no updates regarding its expected delivery. I attempted to contact their customer service multiple times via phone and email. Each phone call resulted in a 15-minute queue followed by a disconnection, and the option to leave my number for a callback was unsuccessful. My emails also went unanswered. It was only after my fourth email that I was informed that paint is mixed only once every seven days. I finally received a shipping notification, but the order has been in transit for over five days, currently stuck between Louisiana and Houston, Texas. This entire experience has been incredibly frustrating due to the lack of communication and poor customer service. I will not be ordering from this company again, and I would caution others against doing so if they are not prepared for significant delays and frustration.

Ordering process easy, shipping efficient, happy with the products. Color was a shade darker than car color.

I have used these products before and they are excellent. The color match is right on. Ordering is simple and they are packaged very well. Thanks

I had purchased some touch up paint for my daughter's car which in the first place took quite a long time to arrive, that's the first complaint. Second, her grandparents paid for a car wrap at the same time unbeknownst to me and so no longer needed the touch-up paint. When I went to ask for a refund and notified them that the paint had never been opened used Etc they had told me because the paint was custom mixed and made to order that they cannot refund my order. This should be something that is clearly stated on the front page of the website or certainly before you go to click the purchase button to make sure that this is what you 100% want. There's nothing like that anywhere that I saw. I'm sure it's in the fine print somewhere or you have to go digging to be able to find the policies so it just seems like a real bait and switch operation. This is even in the face of some reviews stating that color mixing is incorrect at times. So what do they do in those type of situations give them the same response? I am clearly not happy with their service and I would advise you as a fellow consumer to be aware highly before you engage in business with Automotive Touchup.

I purchased the complete kit and the instructions from sandpaper progression to the finish buffing was top notch. Color match was spot on and the nozzle on the spray cans produced a great end product. Definitely recommend and would buy again!