Automotive TouchupReviews of automotivetouchup.com

Ordered paint a couple of years ago for my wife's Toyota van. It was excellent match and went on perfectly. Decided to use them again on same van but a slightly larger repair. It takes awhile to receive the paint. Once I received it, I noticed the base coat was not only lighter but didn't cover that well. I decided that I needed more base coat and ordered again. This time the base coat covered much better. Clear coat also covered very well but needed two cans to properly do the job. No sure I'd order again since base coat was not as good a match as prior.

I also have reached out recently about a color match problem no responce

I have purchased from this company several times in the past, and they never seem to fail my expectations. The paint was a perfect match. The supplies that came with the kit were more than enough for my prep and final finish. This is my go-to paint people!

I liked working with the Automotive Touchup Customer Service as they were friendly and helped me estimate how much spray can paint, I would need to touch up my Rav4: from the primer, base coat and clear coat. Jessica provided me with professional service and even made a change order for me. Jessica was courteous at all times during my phone order. I would like to see Jessica receive a letter of appreciation and possibly a cash award from her supervisor. The base coat matched perfectly. I will use Automotive Touchup again and recommend them for paint materials.

I placed my order for the touchup paint kit on 9/15/25 and never received the product. Have been trying to speak with customer service for several days without a response. Today, 10/7/25 all calls to Automotive Touchup are going to voicemail. Pretty frustrating.

While I have not used the product yet, it was very easy to get everything I needed from the same place. I'll be painted with the product 3 weeks from now hopefully.

Purchased their "exact and perfect match" touchup paint for 2023 Kia Sorrento with a perfect paint without any paint color degradation. I just needed to touch up some hood chips. I touched up most of the front bumper with just one area. I found out that the color was darker. I sent an email to their C/S dept (Kacie). After weeks I get a reply stating you have 30 days get any issues resolved. She said send pics and we will get back to you. Again weeks and no reply. Contacted Mgr Paul. He finally emailed back stating your SOL you had 30 Days. I live in Florida with temps at 80 at 6am and 90 at 8:30. Application instructions indicate do apply with these temps. Bottom line the touch up is not exact or perfect and they know it and will not refund or remedy. Do Not use this company as the product is not Exact. The company knows that. There customer service when you call is poor and they reside at home. Mgmt does care about you a reasonable request to resolve it when they know its not exact after 40 day application. Are you kidding me. Do not purchase and risk there lies. I went to my dealer and got an exact match.

Paint match wasn't very good. Used my VIN to increase accuracy, but sill pretty far off. I've gotten touch-up paint from several sites and this is one of the lower-quality ones. Took quite a while to get my order, so I had hoped it would match well.