Hi my name is Hector and I special order a custom steering wheel from. This company and i got ripped off theirs issues with fitting the bottom plastic and the bezel a made out cheap plastic and dip into carbon fiber the steering wheel bottom where it click to the bezels does not fit at all its too thick and try to get it exchang and he won't return my emails this person should not be in business don't get rip off like I did
Response from autoledtech.comFeb 27, 2026
Hello Hector,
We’re sorry to hear that you’re dissatisfied with your custom steering wheel.
Custom steering wheels often require transferring factory components and trim pieces from the original wheel, and proper fitment can depend on the specific configuration ordered. If there are concerns about the bottom trim or bezel fitment, we are more than willing to review photos and installation details to determine whether there is a manufacturing issue or an installation alignment concern.
We also want to clarify that we do respond to all customer emails. If you have not received a reply, please check your spam folder or contact us again at [email protected]
with your order number so we can review the situation promptly.
We stand behind our products and are happy to evaluate any legitimate fitment concerns.
– AutoLEDTech
AH
Andrew H.
I ordered a steering wheel and an…
I ordered a steering wheel and an airbag cover for my mustang and it went horribly. I didn’t mess with the airbag cover as I wanted to get the actual steering wheel on first. Then I tried installing at three different shops as well as myself, when I did get it on, it gave me an airbag light as well as had terrible gaps on every trim piece. I ordered a different one from alibaba and fit with no worries. Do not order from here, as a matter of fact, they told me “Why do you think we are obligated to refund you?” Very unprofessional and I haven’t gotten a response as of right now, no refund has been issued. Very unhappy, practically scammed out of $876.
UPDATE:
Yes that’s correct, i opted to reuse my stock chrome trim pieces instead of buying the carbon trim pieces you offer, but that’s not the issue as the wheel i got from alibaba fits the same stock chrome trim pieces that your wheel did not fit.
I never used your airbag cover and it is still in the box, i cleared the airbag light 3 times with your wheel on it and it kept coming back and when i cleared the airbag light with the new alibaba wheel, it is no longer there. The only conclusion is that your wheel is defective.
UPDATE from 3/2/2026
To clarify, I did not use your airbag cover. I reused my factory OEM airbag, wiring, buttons, and chrome trim with your steering wheel.
Your wheel alone caused an airbag light that returned three separate times after being cleared and had major trim gaps. Installation was also attempted at three different professional shops to rule out installation error.
The replacement wheel I purchased from Alibaba was installed using the exact same OEM airbag and components and did not trigger any airbag light or fitment issues.
I requested a refund and was told “Why do you think we are obligated to refund you?” Then I was later asked to provide photos and video of the fitment issues. I sent a detailed video showing their wheel and how well the Alibaba wheel fits, and after that email, communication stopped. After that, my refund requests were ignored.
UPDATE:
Yes that’s correct, i opted to reuse my stock chrome trim pieces instead of buying the carbon trim pieces you offer, but that’s not the issue as the wheel i got from alibaba fits the same stock chrome trim pieces that your wheel did not fit.
I never used your airbag cover and it is still in the box, i cleared the airbag light 3 times with your wheel on it and it kept coming back and when i cleared the airbag light with the new alibaba wheel, it is no longer there. The only conclusion is that your wheel is defective.
UPDATE from 3/2/2026
To clarify, I did not use your airbag cover. I reused my factory OEM airbag, wiring, buttons, and chrome trim with your steering wheel.
Your wheel alone caused an airbag light that returned three separate times after being cleared and had major trim gaps. Installation was also attempted at three different professional shops to rule out installation error.
The replacement wheel I purchased from Alibaba was installed using the exact same OEM airbag and components and did not trigger any airbag light or fitment issues.
When I asked for a refund, I was told “Why do you think we are obligated to refund you?” Later in the emails I was asked to provide photos and video of the fitment issues. I sent a detailed video showing how well the Alibaba wheel fits and showed that I hadn’t touched their airbag cover or modified the wheel, and after that email, communication stopped. After that, my refund requests were ignored.
Response from autoledtech.comAug 22, 2025
Hello Andrew,
We’re disappointed to hear that you’re dissatisfied with your purchase.
To clarify for future readers, our steering wheels are designed to reuse all original factory wiring, buttons, sensors, airbag assemblies, and trim components unless optional replacement trim is selected at checkout. Fitment depends on proper transfer and alignment of these OEM components.
If an airbag warning light appears after installation, it indicates that the vehicle is detecting an issue within the factory system. Because we do not manufacture or modify the airbag module or its wiring, we always recommend that installation be performed carefully and that any warning light be diagnosed by a qualified technician before drawing conclusions about component defect.
We have requested documentation and photos to review the fitment concerns described. As with all custom steering wheel orders, returns and refunds are handled in accordance with our published policy once items are received and inspected.
We categorically reject any suggestion of fraudulent conduct. We are a U.S.-based company that has fulfilled thousands of steering wheel orders over the past decade.
If you would like us to review this further, please contact [email protected]
with your order number so we can properly evaluate the situation.
– AutoLEDTech
ST
Spardazello T.
Skyflo
I’ve been working on my truck for over two years now and AutoLEDTech.com has played a tremendous role in making it all come together from light strips, Bluetooth controllers, and plenty of accessories.
RH
Robby H.
$100 to much..this is a $40 kit at best
1ST of all you can get the same footwell lights for $40 anywhere...that's my fault for not researching. $180 is absolutely nuts for the basic shit they do. They do work good & look good just $100 over what they go for. Again that's my fault for not doing my research, not theirs for charging what they charge.
JS
Jerry S.
AutoLED helped me along with building…
AutoLED helped me along with building my custom steering wheel for my f150, some of the options were confusing but george answered all my questions and guided me in the right direction to get it perfect! They also sent me in the right direction to upgrade my truck to paddle shifters with the harness from boosted goose. Definitely will be back!
DM
David M.
Ordered custom headlights but can't see at night
Ordered flow series with turn signal add on. Took 16 weeks to receive my order. They didn't reply to my email at 12 weeks so at 15 I emailed them I want to cancel. All of a sudden I get a reply that they are almost done.
I inspected upon delivery and see a hole on back of headlight housing. Contacted via email again and they said silicon will be alright and that there should have been a tape covering it. Companies that do not have phone numbers and only communicate via email are a red flag warning. The one controller has a different company name on it so does autoledtech even build these lights?
I installed the custom headlights and find one turn signal wire doesn't work. Contacted them and was told just splice into vehicles turn signal wire. Ok did that now I have hyper flash and need to add a load resistor.
Driving to work the next day I noticed my headlights point straight down and bounce up and down while moving. I think now I have auto leveling lights so I take it to the dealer to get calibrated. They look at them for an hour and tell me this. These are not auto leveling, the manual vertical adjustments are broken on them. I have drl but not functional headlights. I can't see more than 20ft in front of my vehicle and is unsafe to drive at night unless I blind everyone with my high beams.
I DO NOT RECOMMEND BUYING FROM AUTOLEDTECH UNLESS YOU LIKE GETTING RIPPED OFF!
Response from autoledtech.comFeb 27, 2026
Hello,
We take concerns like this very seriously, particularly when they involve visibility or safety.
Because this order involved custom-built headlights with optional add-ons, production timelines can be longer depending on configuration and component availability. We regret that this process extended beyond your expectations.
Regarding the housing concern, wiring configuration, and leveling issue described, those are matters we would need to inspect directly in order to properly diagnose. In many cases, turn signal integration and hyperflash are vehicle-specific and require proper resistor configuration, but we always aim to guide customers through the cleanest solution possible.
If there are concerns about beam alignment or adjustment mechanisms, we ask that the headlights be returned for inspection so we can evaluate whether there is a manufacturing defect or an installation-related issue.
We categorically reject any suggestion of fraudulent conduct. We stand behind our products and have fulfilled thousands of custom lighting orders over the years.
Please contact [email protected]
with your order number so we can review this formally under our warranty and inspection process.
– AutoLEDTech
JL
James L.
Half of my order did not work
Received my order and 2 of the 4 lights did not work and gave me a refund and pleased with the customer service
LS
L S.
Conducts bad business
AutoLedTech conducts bad business.
DO YOUR RESEARCH before you even consider shopping with them. From the reviews, you may get your product, but I think they are essentially acting as a middle-man, purchasing the products from others and heavily marking up prices when reselling it to you to get a 'hefty' profit.
Story time:
I almost fumbled... I forgot to research them before shopping with them. I placed an order with them for a 'custom' carbon fiber w/ leather steering wheel for a Ford F-150, but a few hours later realized I forgot to research. Just from the few reviews 🚩, I immediately realized I messed up. Failed to find an option on their website to cancel an order, so I sent an email to cancel it. The person first asked, "Why do you want to cancel the order?" 🚩 Then after I replied, they responded with, "It is too late to cancel the order." -- even though I cancelled on the same day AND within 7 hours of placing the order 🚩🚩🚩. Thankfully I already read their cancellation & refund policy so I knew that was BS, so I replied with a screenshot of THEIR OWN cancellation policy, which states in the very first sentence "The period to cancel your order is at most 24 hours from the time of submission". The very next email they sent said the order was cancelled. I asked for confirmation of when to expect my refund, but received no response -- however, I did receive my refund a few days later.
Maybe they tried to pull a fast one on me? In any case, this is clearly just bad business.
Edit 1:
About the steering wheel... I ended up purchasing the same type/style and trimming of the wheel on Amazon for less than half the price.
Edit 2:
After receiving 'multiple' emails from them, asking me to change my reviews, I've decided to remove claims that they are a scam and the location being a red flag since I personally cannot prove those claims. However, because I want to remain truthful and open about my experiences, I am keeping everything else intact.
Response from autoledtech.comFeb 27, 2026
Hello,
We appreciate you updating your review to clarify that your order was cancelled and your refund was issued in full.
To clarify for future readers, our cancellation policy allows orders to be cancelled within 24 hours of submission. In this case, once your request was reviewed and confirmed within that window, the order was cancelled and the refund processed accordingly.
As with many custom automotive components, pricing can vary significantly across marketplaces depending on materials, construction methods, quality control standards, warranty coverage, and customer support structure. We do not comment on other sellers’ products, but we stand behind the quality and support we provide for ours.
We regret that your initial experience caused concern and are glad the matter was resolved in accordance with our policy.
– AutoLEDTech