autoledtech.comReviews of autoledtech.com

⭐ 1 STAR – AUTOLEDTECH – BUYERS BEWARE! THREE REPLACEMENTS IN SIX MONTHS! SAME DEFECT EVERY TIME! ABSOLUTELY UNACCEPTABLE! I purchased the 2013–2018 Dodge Ram White/Amber LED DRL XBG Grille Light Assembly from AutoLEDTech, and this has been one of the most disappointing experiences I’ve ever had with an aftermarket automotive product. In just SIX MONTHS, I’ve had THREE replacements because of the EXACT SAME ISSUE — moisture and condensation collecting INSIDE the LED light assemblies! LOOK AT MY ATTACHED PHOTOS! These pictures clearly show water droplets accumulating inside the lights. These are exterior automotive lights designed to withstand everyday weather conditions. Why can’t they keep moisture out? After three replacements for the same problem, I have serious concerns about the quality and durability of this product. AND AUTOLEDTECH’S WARRANTY PROCESS MAKES THE SITUATION EVEN WORSE! Despite these repeated failures, their warranty process puts the inconvenience entirely on the customer. You have TWO options: 1. PAY FOR ANOTHER ASSEMBLY UPFRONT, even though your current one is defective and under warranty. They won’t refund your money until they receive the defective assembly. 2. REMOVE YOUR DEFECTIVE ASSEMBLY, SHIP IT BACK, AND WAIT until they receive it before they’ll send a replacement. So basically, I have to keep removing and reinstalling the same defective product, or tie up more of my own money just to get a warranty replacement! HOW MANY TIMES SHOULD A PAYING CUSTOMER HAVE TO GO THROUGH THIS? Three replacements in six months for the exact same issue should be more than enough for a company to recognize that something is seriously wrong. My time is valuable. Removing and reinstalling a grille light assembly repeatedly is not something I should have to do because of recurring product failures. A warranty is supposed to give customers peace of mind, not punish them with repeated inconvenience. AUTOLEDTECH, AT WHAT POINT DO YOU TAKE RESPONSIBILITY FOR A PRODUCT THAT CONTINUES TO FAIL? I purchased these lights expecting a quality product, not an ongoing cycle of moisture problems, warranty claims, shipping, and reinstallations. MY ADVICE TO POTENTIAL BUYERS: Don’t let the appearance of these lights fool you. They look great installed, but based on my repeated experience, the reliability has been extremely disappointing. I would NOT recommend purchasing these grille lights from AutoLEDTech based on my experience with the product and their warranty process. THREE REPLACEMENTS. SIX MONTHS. SAME MOISTURE PROBLEM. ENOUGH IS ENOUGH! AutoLEDTech needs to do better for its customers.

Very poor packaging. I got my custom steering wheel delivered with a part (the base) of the steering wheel hanging outside the box with major scratches! You do not expect such poor packaging for an almost $1000 steering wheel.

I'm only giving 2 stars because only the steering wheel was good. I ordered (5) items in total from Auto LED: (1) carbon fiber steering wheel; I'd give this a 10 because this is the only thing that was right and the only thing that came out great. (but I'm also assuming they did not manufacture it, it was outsourced and sent to them to ship) (2) I spent nearly 3k on LED color changing headlights and rim ring lights with (2) ghozt modules; initially they only sent one module and tried to lie that they sent the two. They did not. The rim ring light brackets broke within days of install, they were thin and cheap AF, the LED headlights came, wiring was done wrong on them, had to be baked, opened and rewired, I've now had the headlights in for a about 7 months and the physical LED lights in them are peeled off inside. They used some cheap ass double stick tape, I live in Vegas, it gets hot. For for around $2200.00 this is insane when you expect nice quality. Poor quality, poor customer service, they RAPE you. Do not recommend purchasing from them. Update: Since it doesn't let me respond to George's review, first and foremost, YOU didn't fix my jacked up headlight, I emailed you the issue numerous times and you did nothing. The wiring was fixed locally. Second, put on your reading glasses George, I didn't say (1) bracket broke as there were SEVERAL. So had new brackets made also, and weird the new brackets have yet to fail on "my big lifted truck". Posting MY OLD company is adorable and do you think me being called "rude" on reviews upsets me? haha NO. But you sending an email trying to threaten me was also cute. Very PROFESSIONAL of you :)

GO TO THE BOTTOM AND READ THE UPDATE... DO NOT WASTE YOUR TIME AND MONEY! This company is nothing more than a remote drop ship company making money off of markup on other people's products. I ordered a double lightbar set with sequencing center lights and a plug-n-play harness and dimmer switch. A few of the itmes showed up about a week and a half after I placed the order. The rest didn't show up for over a month. When it finally came, there were no instructions with them. I ended up damaging the harness trying to get it installed. I contacted them for help and a replacement. They have no phone number, and give a flimsy excuse that it is better for the customer. Read the reviews, that is definitely not true. Online chat? Good luck. It takes over an hour, at best, to get responses on that. And emails take days to get replies. I finally got them to order an new harness. Weeks later it got returned to sender because of an incomplete address on the shipping label. When I contacted them again they just replied, "it shipped directly from the manufacturer. I'll contact them." So here I am with a light bar package that I cannot install and spent over $800 on. And they could care less. And no telling when I'll get the new harness and some instructions to install. And don't ask them for any. They dont have a clue. Don't waste your time and money on this sham company. So everyone can see how this company is, I am posting the email they sent me about this review instead of making it right and getting me the item I ordered and still don't have. Don't let their response to this review fool you. Here is what they wrote me directly. "Just wanted to shoot you a reply to your 1 star review buddy: Hello Micah - yes its true, we actually do not make all of the 700+ products we offer our customers. Believe it or not, we sell other companies popular products that they manufacturer in house. You ordered December 29th, right after Christmas. The grill bars you ordered are made by Sick Diesel Gear - who was experiencing delays in production due to an extreme increase in holidays orders. Crazy, right?! Not sure how that could happen! You You emailed us stating your extreme disappointment in the delay and we offered to cancel the order for you and you started getting upset like a spoiled child: QUOTE: "I want my item. And I want it ASAP. You should over night it or something since you told me it was shipping 2 weeks" "Wow. Cancel instead of getting me my order? That tells me everything i need to know about your company. My reviews will reflect such.!""I want my items! " Agassi and never did This is ridiculous. " You contacted us for a replacement harness because you damaged the first one and god forbid, you had to contact us by email and you received your replacement item. Looking at your review history tells me all i need to know - did your wife leave you? Do your kids think your a cuck? Something must be wrong for you to waste so much time leaving bad reviews."

Terrible. Read all their never ending policies thoroughly! All returns are subject to a MINIMUM 15% restocking fee, of course customer covers all shipping charges, and unless you purchase protection insurance, any item damaged/lost, etc is your loss and even WITH the protection, it still may be your loss lol. Don't try looking for a phone number to call them cuz they don't believe in it (but yet they tell you to call on their website...) On and on and on. I really enjoyed reading their reason for the restocking fees. Cost of doing business people, just like everyone wanting to charge the customer for not cancelling an appointment within a certain timeframe. COST OF DOING BUSINESS!

The owner is disrespectful and unprofessional. Not only did they send a beat up steering wheel that I payed a good amount for, but they were rude during e-mail interactions. I asked if I could have the core of the steering wheel they sent replaced and they said they don’t usually include it, to return it so that they can sell it to someone else. I asked for a full refund because I am not installing a beat up steering wheel on my car. They denied at first so I went through my bank and disputed it, the owner finally sent me a shipping label. I waited 8 long weeks for a “used” wheel to show up and then had trouble with a childish man. I wouldn’t buy from here. Updated response- How you run a business is upsetting. Yes, unfortunately this purchase was unprofessional. I purchased a $600 steering wheel and your justification is that “you can’t see it”. If I am purchasing a product trying to support a small business, I expect the product to be presentable (The steering wheel had cuts, scratches, a botched glue job, and stains). As a business owner, I was hoping that you would be able to work with a customer, however instead of trying to help with a concern of mine, you told me to return the product at my own expense so you could sell this used product to someone else.

I wish there was a lower mark available, I purchased lights from this company and the lights Finally showed up and parts were missing inside the lights themselves and the lights didn’t work, we had to send the lights back 4 times because every time they returned them to us the same issues persist. They just made excuses like “ next time their going to use special glue” or their going to take their time and make sure there right this time. But after months of nothing but continued excuses and lights still not working we sent them back and asked for a refund, they not only kept the lights but never refunded my money. Run from this company don’t walk. Never do business with a company that won’t give you their phone number. Worst company by far I’ve ever done business with. I just filed with the better business bureau and we will file a lawsuit if it goes beyond them. Your response was predictable that you minimized your faults. I can post all the pictures and our communication if you like. Either my money is returned or we will be suing you. If it was only a led lights that weren’t in the light maybe I could have lived with it but you know very well your lights didn’t work. We documented everything so stop playing the victim card. Again never do business with a company that won’t give you their phone number and trust me we asked many times. You can be a smart ass all you want, you never once told us things were fried I have every email from you. We documented everything, turn signals never worked. You guys are a terrible company and people should avoid doing business with you. Your competitor sent us lights and everything was perfect the first time. Either refund my money or I’ll file a suit and post that also. You guys hide behind a keyboard because you don’t list a number because everyone has the same experience as I did, you’d spend your whole day taking calls from angry customers like me. Also don’t forget when I asked you to return the money I gave you to expedite my order you refunded only half because you said you spent so much money having to keep sending return labels. 75.00$ as too much for your company to do what’s right considering all of the issues were 100% on you!!! Your lie about the installer frying the lights fall flat because have emails with pictures with your company saying their wired correctly. Then your company told us that your controller must be bad. You always had a plethora of excuses but what your not good at is fixing your incompetence. You picked a fight with the wrong guy.

I should have read the reviews first. This has been one of the worst buying experiences ever. In 2025 there's no reason something should be marketed and sold and take 6 weeks to arive, unless it's coming on the slow boat from China. Nov 25th I ordered LED grill lights for my truck from these guys because in all appearances they seemed legit, far better quality than what to can find on Amazon or ebay, so I purchased what was an in stock item. Shipping stated it would send in 1-2 business days. Within a week I got the wiring harness for plug and play. 5 weeks later and I still haven't gotten the lights. I checked the order link and after a few weeks it stated that the label was created for shipping but there was nothing to ship yet. After emails back and fourth they informed me that this was not coming from China and are built here in the US(Bullshit)and that the would find out why there was a label but no shipment. After a few more days the shipping link finally showed the package had been received by UPS and is now in transit but it will take 2 weeks to get to Washington from Florida. At this point, I'm going to dispute the charge with my credit card company, get my money back and move on. I'm not going to cancel my order like some of you, I'm going to let them fight Visa, not me. I have no faith tar what is coming will actually be the lights I ordered. For all I know we are finding the Taliban on domestic soil and a box of nothing will show up with just enough weight in it to make it look like a shipment. Do not buy from a small company with no phone number. The BS they posted in another review is false. I have a small business and it lives and dies by customer interaction. People still want to talk to people. Copy and paste email is insufficient. Do better Auto LED Tech.