Auto Glass NowReviews of autoglassnow.com

I called for a quote and received one quickly, which I appreciated. I went with another option and indicated so to Auto Glass. However, for the next 5 days I received multiple calls each day pressing me to work with Auto Glass. Only when filing a complaint did the calls stop. What needs real repair is your marketing and sales process. [UPDATE: 11/24/2021] - Today I noticed a response from Auto Glass Now expressing confusion. I'm confused as well. Their response says they replaced my back windshield on August 5th. I didn't arrive to the San Diego area until August 6th, and went to a local repair shop called Liberty Auto Glass for a same-day replacement on August 10th. Perhaps Auto Glass Now owns this mom-and-pop shop where I had the repair done. (Literally, the manager's mom provided homemade cookies and coffee in the lobby, a converted living room with recliners and sofas). Or, perhaps they don't.

I have to call them today but they taped part of my car back together. I’m pretty sure it’s not put back correctly. They left a tool in the crevice and it flew up while I was driving. Not only that, there is grease all over my car. The people at the desk were great but the actual job, not so much!

It said three stars was average, and average service would have been to install windshield right the first time.... so here we are at two. Super grateful that it came with a warranty to reinstall since the first one whistled like tweety bird! Was a pain to schedule another appointment (for us, day off, additional ride etc) but, super happy with second installation and it was the best price in town!

I turned my vehicle in at my appointment time (10:00 a.m.) They didn't get a windshield in it until 10:00 am the next day. 24 hours they had it. I will use someone else next time.

Very quick replacement and prompt service, but the weather strip that was initially on the top of my windshield was not replaced once the new windshield was installed. So cosmetically it looks odd and I don’t feel like there is adequate water/weather protection. Will be following up.

The service was great, however the building, waiting area was uncomfortably dirty. Very uncomfortable to wait an hour+. As a man, I would not want my wife waiting there and I did see a roach. I say again, the service was great, the establishment needs to be cleaned.

Left with a deep scratches on my radio screen and stains on the inside of the roof. Prices much lower than Safelite, but I guess that comes with a price.

I was shocked by the difference in the price they quoted me and the final price. Just be aware that what they might quote you is not going to be what you pay in the end. They have taxes, undisclosed fees, cc processing fees. I thought i was getting a great deal but in the end, it ended up being just as expensive if not more than some of the other quotes I got. they were not same day service as advertised on their site. I did an on-site installation which was not free as advertised on their website. The only upside was they were quick to install once they got here.