customer
I wish all stores were like Automatic Door and Hardware
UPS lost my package. I called Automatic Door and Hardware and they sent me a replacement no questions asked.

Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Automatic Door and Hardware (autodoorandhardware.com) has 312 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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customer
UPS lost my package. I called Automatic Door and Hardware and they sent me a replacement no questions asked.
Edward S.
Gary handled my case in an amazing way! He was really helpful, i called multiple times and he seems to answer every single time, answering all my inquiries and helping out with all the details. He is very informative and have a calm assuring voice! You guys hit the Jackpot with Gary!!
Kelley
Wow, I wish I could do business with Automatic Door and Hardware everyday! Their customer service goes way above and beyond expectations and I'm so appreciative. I ran into a problem I needed to fix for a customer of mine and Automatic Door and Hardware without hesitation supported me the whole way, getting the product I promised my customer to them with no issues!
Tim
When I called I spoke with Gary in customer support. He was extremely helpful in helping me out with my issue regarding the magic force door. I was able to send him some pictures to ensure the correct replacement…sent me to the online store and had replacement is less than 5 days ….
Bob
Gary was very helpful from the first and communicated with me on his on time. He was in touch with me for several days and was very helpful finding the part I needed although I did not have a picture of the part. Gary went way above what was expected in trying to find the part I needed. When we need more parts for our church doors I will definitely call Gary.
Brian from Rainsville G.
Gary was really helpful. He was extremely knowledgeable and prompt on the technical questions I had.
Dave
Very helpful.
Gerry
Excellent customer service!! Gary was on point with his knowledge of the product i needed, he was able to locate & order my parts with in minutes. GREAT SERVICE!