Clint
I wish I would’ve know about Mr. McDorman sooner
Mr. McDorman fought with usaa to keep them from stealing our vehicle after a hail storm. We were $216 over the damage limit. He fought in our behalf. Usaa fought with the threats and harsh tactics. He kept our phones from ringing off the hook. It was not something my VERY pregnant wife needed to deal with. Thank you Mr. McDorman for the great job.
Response from Auto Claim SpecialistsAug 20, 2020
Thank You for taking time to issue us a review. USAA routinely deems repairable cars as an Economic Total Loss. When the carrier deems a repairable vehicle an Economic Total Loss. This means it is in the best economic interest of the carrier to deem a repairable vehicle a Total Loss. This scheme in most instances such as your self under-indemnifies the insured and financially harms them. We appreciate your business and are happy for you your vehicle is being returned to its pre-loss condition. Congratulations on the upcoming new member to your family. Sincerely, Robert L. McDorman



