As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.
Auto Claim Specialists (autoclaimspecialists.com) has 381 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
autoclaimspecialists.com
Website
autoclaimspecialists.com
Category
Insurance
Location
Fort Worth, Texas
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Thank you James for providing excellent service through this process. While a lengthy process, you kept us apprised along the way. We didn’t have to do anything except provide the initial paperwork and you took it from there. I don’t think I would have had the patience or follow thru to keep pushing with the insurance company. On my own, I likely would have thrown in the towel. Appreciate you and happy we were referred your way from our dealer auto body shop!
Response from Auto Claim SpecialistsJun 27, 2020
Thank You very much for taking time to issue us a review. We appreciate your business and trust you placed in us.
Sincerely,
Robert L. McDorman
RG
Rick G.
I have been in the customer service…
I have been in the customer service business for over 30 yrs. I would put Chase & James at the top of the list as far as being prompt, professional and knowledgeable throughout the entire process. I am a results based kind of guy and these guys get it done. Performance counts. You can't go wrong with Auto Claim Specialists.
Rick Grimes
Response from Auto Claim SpecialistsJun 15, 2020
Thank You Mr. Grimes for taking time to issue us a review. We always try our best to help our clients. Most, if not all of our clients come to us mad and confused from dealing with the insurance carrier over their loss. It is important to us we always take the extra time to listen and explain the situation as it relates to the clients individual loss. If we can ever help you in the future, please call on us.
Sincerely,
Robert L. McDorman
DP
Denise P.
Amazed
I would like to thank Auto claim for representing me in my Diminished claim and getting a fast and speedy result.
Response from Auto Claim SpecialistsJun 12, 2020
Thank You Ms. Phillips for taking time to issue us a review. I hope you never need us again. However, if the unfortunate arises, please call.
Sincerely,
Robert L. McDorman
WF
Whitney F.
Stop letting the insurance company cheat you!
Robert is a wonderful professional who will walk with you side by side in communicating with your insurance company to ensure you get the appropriate evaluation for your vehicle claim. Our insurance company grossly undervalued not 1 but 2 of our auto claims by $1900 and $3000+. Once we accepted Robert's services, he flawlessly handled any/all communication with the insurance company until the very end. There is literally no downside to their services. Highly recommended.
Response from Auto Claim SpecialistsMay 2, 2020
Thank You Ms. Farmer for taking time to issue us a review. We appreciate your business. It is always a good feeling for us when clients come back to us for help with their additional insurance claims. Thanks again for your business and the kind words.
Sincerely,
Robert L. McDorman
DG
David G.
Excellent Service and Outcome
We were referred to Auto Claims Specialists by our luxury car dealer, after our 6-month old vehicle was rear-ended. From our first point of contact through receiving our check, we found every person we communicated with at Auto Claim Specialists to be responsive, open, honest and timely. From the beginning, they were upfront about the process, about how long the process might take, and what might or might not happen with our claim, while committing to seeking a positive outcome for us. The information gathering stage was clear and reasonable. You need any accident reports, all insurance paperwork and communication and all body repair shop invoices, as well as before and after photos and any commentary you want to add. Beyond that, the team at Auto Claims Specialists does all the work. They resolved our claim obtaining a fair settlement for our Inherent Damage claim. While the whole process takes some time, it did not drag on and the team kept us updated. If you are in a position where you are due this settlement, I highly recommend utilizing Auto Claim Specialists, contracting with them to utilize their expertise and experience to do the work for you and get you a good and reasonable outcome.
Response from Auto Claim SpecialistsMay 2, 2020
Thank You Mr. Goldstein for taking time to issue us a review. We appreciate your business. We take our clients loss seriously and vigorously pursue their claim. If we can ever help in the future please call on us.
Sincerely,
Robert L. McDorman
FT
Fernando T.
James James James!
James James James!
After my accident, I was worried that I wouldn’t receive anything for the loss of value on my car. However, that was not the case. I’m very grateful that this company did the most to go out and make sure that I got the best value for my case. Highly recommend this company to anyone who has experience an accident and is wanting money back in their pockets. Fantastic customer service and you will definitely not be disappointed.
Response from Auto Claim SpecialistsApr 17, 2020
Thank You Mr. Torres for taking time to issue us a review. We appreciate your business. We always standup for our clients rights. We hope you never need our services in the future. However, if the unfortunate arises, please call on us.
Sincerely,
Robert L. McDorman
LL
Lo L.
This company made my diminished value…
This company made my diminished value claim painless. They handled everything professionally. Would recommend and would use again. Great communication.
Response from Auto Claim SpecialistsApr 17, 2020
Thank You for taking time to issue us a review. We appreciate your business. Please call on us if we can ever help you in the future.
Sincerely,
Robert L. McDorman
MH
Marty H.
Robert to the rescue!
Imagine your parent’s totaling their new vehicle after 3 days of ownership. They are 85 and 81 years of age and are struggling to handle their own claim. The insurance provider tries to settle the claim for a thousand dollars less than they paid one week before. Robert to the rescue! He negotiated 8k more than the original settlement! My parents are overjoyed! The process was simple and efficient. Robert’s communication skills made all the difference. We all need to spread the word!
Thanks again!
Marty Heiden
Response from Auto Claim SpecialistsMar 8, 2020
Thank You Mr. Heiden for taking time to issue us a review. We are pleased we could help your parents with this sensitive issue. Most insured want to believe their insurance carrier will take care of them in their time of need. However, eight out of the ten clients who come to us to review their total loss settlement and subsequently retain us. We are able to increase their settlement on average 28%.
Sincerely,
Robert L. McDorman