Ivy F.
I will never book any trip with…
I will never book any trip with Authentic Vacations again. Their customer service is lousy, and their idea of a competent tour guide is misleading. We waisted a lot of money for a bad experience. The agent from AV we originally booked our trip to Ireland left the company, and the new agent assigned was useless. Our tour guide in Ireland was awful. He never stopped talking, disregarded guest's request, continued to make mistakes about the sites we were visiting, and kept spewing offensive remarks about politics, gender, and other cultures. We couldn't wait to come home since our trip was such a negative experience. To make things worse the Authentic Vacations never contacted me to inquire about our trip once we returned. Book with caution.