AutelonlineReviews of autelonline.com

It arrived very quickly and in excellent condition. The only thing they need to improve is communication, as they are slow to respond or don't respond at all, which causes concern and doubts.

My order was not shipped for about 10 days (supposed to be 2 days processing time). Order was very late. Could not contact customer service through any method; responding to order confirmation email, website chat, website email contact and whatsup all no response. Only shipped after I reported them for fraud. Would not purchase from again.

Updated Review: I was finally contacted by someone apologizing for the lack of response and making good on my purchase so for that, I at least know that they are a real company and just slow in responding. It took over a week to hear anything out of them. Origanal Review: This website is not trust worthy, it offers discounted prices on Autel products. I placed an order and never recieved the merchandise that I purchased. Attempted to contact them through email, Whatsapp, and the Chat box on the website. I never received a response and finally disputed the charge to get my money back.