AutelReviews of autel.com

Bad customer support. Have tried to use “update all” for months, but doesn’t work.

Catastrophic bad support. After SW upgrade my AL619EU lost 60% of the vehicle coverage and is now useless to me. No solution or refund offered. AVOID BUYING ANY OF THEIR PRODUCTS!

SAV ? Where is the SAV ? When you put a question they reply : we don't know , we haven't a solution They don't care about customer

Crap Chinese tools that state they can do almost everything.Rubbish I just bought and sent back an autel 909 from impact Diagnostics up north.The solo amuture dealer has no idea what he's talking about. I have had to raise a charge back on my credit card as the autel dealer has taken my tool and money after promising a refund when delivered.two days gone and still no refund. Buy snapon if you want a professional tool!!

I put my job on the line an recommend this scan tool so now my job is in jeperty when the subscription runs out it doesn't work any more we check out ten cars a day an it was my primary tool I'm dead to my boss now so good luck taking that chance

I bought a MaxiDiag Md808 pro worked well on some cars but when it connected to my wife's car it would not recognise the vin number. I contacted the support after registering the product .this was to try and get a solution. This was about 2 months ago now and still no reply so there so called support isn't fit for purpose. It would seem to me they are happy for the sale and that's it , i thought the service would have been better as itvseeems to be a American company

WEB-siden og finde det man søger = * * * * (4 stjerner), Betaling = = ikke bedømt, Levering = = ikke bedømt, Produkterne = ikke bedømt, Support = * * * * * (5 stjerner), Reklamation (RMA) = ikke bedømt, Sublim service ifm. afklaring ift. køb.... Men havde ikke produkt