Aura FragranceReviews of aurafragrance.com

Great company. Ordered Amouage Reflection Man. It shipped fast and was packaged well. 100% authentic and at a great price.

I have been a long time costumer and they are the best fragrance discounter on the internet. They never sell fakes and anyone claiming they do is paranoid. If youre a paranoid person, just buy your fragrances at full retail. Their customer service is average, you'll have to call their store in Texas to get any help. I live in the northeastern US and I get my packages in under a week.

i LOVE this company, i’ve bought three fragrances from them all separately and they’ve all shipped and delivered in 4 days or less. product is always full and packaged very nice to prevent breaking, and fragrances are always 100% legit. this company’s truly amazing, 100% recommend purchasing from them!!!!!

The problem with Aura Fragrance is that customer service here is completely non-existent. Have an issue with your order? You'll never get help. Ever. You won't hear back from them and it doesn't matter if you email or call them. Sure they undercut most discounters on pricing of niche, but it's for a reason. There's also the issue that they potentially source products that other discounters pass on that don't measure up in terms of quality control (hence the lower price).

I've ordered so many fragrances from AF. All of them arrived quickly and in great condition. All are authentic as well! They have the best prices that I've found for high end and niche houses. I've heard of people having issues with the owner/staff but I personally haven't had any issues whatsoever. So I will continue ordering from them. Highly recommend!

I have over 50 fragrances in my collection and a few of them I purchased from Aura Fragrance due to their good pricing. Well, the good pricing comes with a price: UNPROFESSIONALISM. I purchased a brand new fragrance a few weeks ago a d upon receiving it, I clearly received a defective product as not only I received a damaged bottle, but you can also tell that the fragrance had been used considerably. I took pictures and sent it to Aura Fragrance the day i received it to someone's.email by the name of bbodelataurafrance.com. They did respond with a return label after bringing it to their attention. I then asked if they were going to replace my order, but they never responded. I placed the same order again, but they canceled it without any explanation. Fast forward to today, I ordered 3 frags and they cancelled my order again without explanation. I keep inquiring why they are doing this as it makes me believe they are targeting me for their own errors. So Aura Fragrance, I hope you are reading this review. My fellow fragrance collectors, go somewhere else. I would pay a little more rather than be dealing with an incompetent vendor who knows nothing about customer service.

Tried to place my order 3xs and it kept cancelling. Now 3 payments are pending on 2 diff. cards. Called, emailed and spoke to 2 reps regarding issue. Not happy that now I have to buy it somewhere else. I will never do business with aura fragrance again! Owner never responded to my call or messages.

I had to contact them to get shipping updates. Upon opening the mailing package I could tell the perfume had leaked; I took pictures of the wet box that contained the perfume along with the perfume bottle. (The bottle was missing some of its contents.) I emailed them twice and included photos and never received any response.