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Aura Fragrance (aurafragrance.com) has 148 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Aiden
I ordered a cologne called xerjoff naxos for a good price. But I faced a lot of flaws with the shipping my order was delayed twice and was expected on a Thursday but got pushed back to a Monday But overall good and legit fragrance site 3 stars
Fischer V.
Creed SMW stem/pumping mechanism came broken and package was soggy from it leaking. So the bottle is entirely usable and I lost like 50% of the liquid during shipping. Update- I was promptly refunded and I didn't even have to send the package back. The customer service was great,opposite to what a lot of the reviews are saying on here.
charitysgirl
May 1, 2024 I purchased JPG Divine which was a new tester so I thought but it had been sprayed. I also purchased JPG La Belle new. However, when I opened it the bottle was defective. I love the JPG silhouette so I returned the defective bottle. There was no packing slip and the only directions on the site were to return to a particular address. Since the bottle was sealed, I am not sure I can hold the company responsible unless they know they are reselling defective products - those that did not pass quality control. I am hoping things work out. If not, then I hope Paypal will be able to help. All the FB groups have applauded this company, but I am questioning their legitimacy. May 23, 2024 Update Despite not having a packing slip, the return was seamless, and the refund was immediate. I am willing to give Aura Fragrance another chance.
Marthe D.
I ordered the attraction perfume. It was not shipped very fast, but that was not a big problem. They sent me some emails with the tracking information. It arrived today. I ordered 1+1 for free, but 4 bottles arrived! I tried one but it just smells like men perfume.😢😔 I don’t know what to do with it, so does anybody have any tips?
