kenneth
Fake hacivat
Received a fake hacivat package came damage to the box bottle neck can tell visibly where atomizer was pulled off fragrance smells nothing like the other bottle I have do not buy from aura
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Aura Fragrance (aurafragrance.com) has 148 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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kenneth
Received a fake hacivat package came damage to the box bottle neck can tell visibly where atomizer was pulled off fragrance smells nothing like the other bottle I have do not buy from aura
Elli-Aisha S.
BEAWARE! FRAGRANCES ARE FAKE DO NOT BUY FROM THEM I NEED A FULL REFUND!
Gabriel N.
I've ordered from them about three times and the quality and authenticity of the products is on point. The only downsides would be shipping. I say this because they are based in Houston TX, and I live 5 hours from Houston. Despite the 5 hour distance, it still takes almost a week for my orders to arrive to my house. apart from that that's my experience with them. I have not had the need to contact customer service yet so I can't comment on that aspect yet.
chris
I’ve Bought at least 2000 dollars worth of products in the last year. All authentic, shipping is pretty fast up until recently due to the hurricane which affected houston. I always go to lenox mall and sample which fragrance i want Beforehand and when the Bottle comes in its always the same. obviously Batches have slight mild differences sometimes like we need pre 2016 Bottles of aventus Back. Love aura fragrances.
Breanna S.
I believe they sent me a fake of Juliette has a gun perfume. The bottle looked different and it smelled different from when I smelled it in person.
MAHESH K.
I have been a regular customer of this company. In my current order, I had requested them to hold my order as I needed to consolidate a bigger order. They had done it last time. This time, without even asking me , they canceled the order INSTEAD of explaining to me as to why they are NOT able to hold the order. Now I found the item is out of stock. Also to add to the injury, the reason for cancellation shows FRAUD TRANSACTION. Quite shocking to me! Also they never reply to emails EVEN after many reminders. And they totally lack common sense. Their lousy customer service is spoiling the name of the company.
Fiona
The hype of this perfume on videos I saw I thought it was legit. Nope.. smells not great. Wasted money
Dawn G.
I ordered my boyfriend some cologne for father's day. When it finally arrived 2 weeks later the problem is this... all that was in the box was bubble wrap. No cologne just bubble wrap.