Au Pair in America is the nation’s first federally approved program for both U.S. families seeking au pairs to provide live-in child care, and international young people wanting to take part in a year long cultural exchange.
Au Pair in America (aupairinamerica.com) has 136 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
aupairinamerica.com
Website
aupairinamerica.com
Category
Kids & Family
Location
Stamford, Connecticut
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
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It’s a true and excellent experience, trustable and with people ready to help you. If you’re hesitating about doing it, go for it! This is the best agency to do it with, they’re capable and willing to help with your application and else.
Response from Au Pair in AmericaMay 5, 2023
It's so great to hear that you had such an excellent experience on our program. As the first designated J1 au pair program in the US, we're happy that you found our team to be trustworthy, willing and capable. Thank you for taking the time to write this review!
TN
TAMIRES NUNES DE A.
The Au Pair in America program
The Au Pair in America online portal is very efficient, as well as the application and documentation process. What leaves a lot to be desired is the support for Au Pairs when we are with the family, no matter how good the family is, the service in general is very tiring and stressful, we work as much as anyone else 45 hours a week earning only 4 dollars per hour , this is a shame, the excuse for paying so little is that we are in the country to study and we live with the family, however the scholarship is only 500 dollars per year and the study hours are only 72 hours, the study is a lot weak, and can be completed in a short time, does not justify paying such a low salary. Being in another country, working a lot, earning so little and so many other problems make many Au Pairs psychologically ill and the agency does not provide support in this regard,
Response from Au Pair in AmericaMay 5, 2023
We appreciate you sharing this review. And are very pleased to hear you found our online portal, application and documentation processes efficient. The au pair program is regulated by the US Department of State, which does require that host families pay a minimum weekly stipend and provide room and board. In addition, host families and au pairs can agree on a higher weekly stipend. The DOS states that au pairs may not work more than 45 hours of work a week and in some cases au pairs work less hours (in agreement with their host family). I'm so sorry to hear that the program wasn't what you expected in this regard as we work hard to make sure our host families and au pairs have clear expectations about what the program is really like. But I'm also encouraged to see that you did decide to extend on the program for an additional 12 months. And that you had many positive exchanges with your community counselors during those 24 months about the great time you were having on the program. Hopefully those positive memories will stay with you for the future.
MH
Marie H.
They cheat
When I finished my year as an au pair, they were supposed to book and pay for my return flight. When I went to the airport to go home, I was not able to get on a plane, because they had cancelled my plane without letting me know. When I confronted them, they just ignored me. This ended up costing me a lot of money unfortunately. Can’t recommend APIA, it’s SCAM!!
Response from Au Pair in AmericaMay 5, 2023
Thank you for sharing this feedback with us. I have checked our records and can't seem to find any reference in our system to your difficulties with your flight home. Our 24/7 emergency team are always contactable and available to assist with any problems. I'm sorry that your au pair experience ended on this stressful note. And, if you would like to discuss this incident further with me, I'd be happy to do so. On the positive side, I see you completed your au pair year successfully and with terrific feedback from your host family! Thank you for being such a great au pair.
MS
Moa S.
BEST YEAR OF MY LIFE
I was an Au pair for 2 years and had the best years of my life! They are so helpful and kind ❤️❤️ 5 stars easily!!
Response from Au Pair in AmericaMay 4, 2023
Hi Moa! We're so glad that you've had a positive and helpful experience with our agency! All the best!
AL
alina
I barely recieved any help if needed
I barely recieved any help if needed. My first community counselor didn't really care about my issue with my host family and told me to solve it myself.
When I flew to my 1st and 2nd host family I got a flight including a seat. On my way to my home country I suddenly got told they don't book seats for you.
Some workers respond to emails late and rarely care about your issue. I had an issue with my flight back and recieved an email asking if I still need help when I was already back in my home country and solved it myself.
Response from Au Pair in AmericaMay 5, 2023
Thank you for taking the time to post this review. Our goal at Au Pair in America is to ensure that all our participants feel supported throughout their program. So I am sorry to hear that your community counselor was unable to assist with your host family issue at the time. Regarding your flights, unlike domestic travel, it is not always possible to book a specific airline seat on international flights without incurring an additional cost - this may have been the issue in your case. I note that, despite everything, you did decide to extend on the program for a further 6 months and I hope that you have retained some happy memories from your 18 month au pair experience!
MD
Martina D.
Let your dreams be your wings
This journey gave me so much that I can't still believe I am living my dream in the USA. I am sticking with this quote: I'd rather look back at my life and say "I can't believe I did that!" Instead of sayin, "I wish I did that..."
This is amazing chance to see and explore America, get better in English, experience American culture, work with kids, found a second family/second home and make memorable moments in your life. I am grateful to be called an au pair. Only what I can say...Dreams can come true, you just not let the fear of unknown to consume you. Go For your dreams!
Response from Au Pair in AmericaMay 1, 2023
Congratulations on fulfilling your dreams and experiencing the most memorable moments of your life as an au pair in the USA. We hope even more of your dreams come true during the rest of your time in the US!
KR
Klára O.
Great experience
Great experience! Those two years were the best in my life so far.
Response from Au Pair in AmericaApr 27, 2023
Thank you for sharing this review. And we're delighted to hear you had the best two years of your life as an au pair with Au Pair in America! We wish you all the best for the future.
SS
Silvia S.
Mi experiencia con Au pair in America…
Mi experiencia con Au pair in America fue muy buena. Mi experiencia en estados unidos fue muy buena, conocí gente increíble, mejore mi inglés, viaje mucho y me lo disfrute un montón! 100% recomendado
Response from Au Pair in AmericaApr 25, 2023
Estamos muy contentos de que haya tenido una experiencia tan satisfactoria en nuestro programa y que haya podido mejorar su inglés y explorar los EE. UU. Gracias por tomarse el tiempo para escribir esta evaluación y nuestros mejores deseos para el futuro.
