AudiobooksNowReviews of audiobooksnow.com

I purchased the outlander series, then realized it was in tracks vs bookmarks. Called the customer service to inquire about refund policy of the 7 books I had not opened. spoke with Bryan. He told me how to look at bookmarks and see that the preset numbers were the chapters. Then he told me he would request from the publisher a format of chapters be sent. So if available he would contact me so I could replace my current books and formats. So instead of wanting a refund am thrilled with being able to see the presets I have or possibly descriptive chapters. Either way he made my day.

I love that their pricing is transparent and that they have an optional club pricing plan for avid audiobook listeners like myself. They have a great selection and customer service has always treated me well. I love that I can call them and someone answers the phone. Thank you for the great service AudiobooksNow!

I do not post reviews that often, but when a company goes above and beyond, I think they should get some recognition. I was almost finished with and aidiobook I was listening to and it just stopped. It ended up being and internet connection issue, so the problem was on my end. Bryan called me at 9:30 on Christmas Eve and troubleshooted the issue and I was able to finish my audiobook that night. I was grateful for his patience and expertise figuring out the problem, on Christmas Eve to boot. He recommended I download my audiobooks so that it does not rely on my internet connection and walked me through how to delete the files once I was finished listening to free up space on my phone.

Been using AudiobooksNow for years. Their selection and prices are great and you can’t beat their customer service. I especially love their specials section that has tons of audiobooks on sale for as little as $3.99.

Bryan went above and beyond today to help me get my new audiobook downloaded. He was patient and knowledgeable and took the time to make sure it was done right and that I was satisfied. I am so grateful. Plus my audiobook was less expensive than brand X. I’m a fan. Thank you Bryan and AudiobooksNow.

I have used Audiobooks now for more than a few years. I buy the books I want, download them and un-zip them. Never any problem. A couple of times the books were lost on a bad drive but I have always been able to go to my library page and download them again. its the only digital book vendor I use.

Brian has personally responded and generously given me options for purchasing books at a very reasonable price compared with audible. When there are problems he swiftly gives me the exact details on how to remedy the issues and is patient with a senior person. The price of the books is excellent and the service is way above average.

I don't write reviews very often, but AudiobooksNow goes out of their way to treat customers right. I was having trouble accessing my library and called them in a panic because I was going on a trip the next morning, it was late on a weekend and I ended up in voicemail. I then emailed them my phone number and asked them to call me. A few hours later, someone actually called me and was able to get me into my library. It turned out to be an oversight on my part but wow, what customer service. I will be sticking with AudiobooksNow for as long as I listen to audiobooks.