Audien HearingAudien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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JIM
QUICK ORDER OF REPLACEMENT PARTS
Response from Audien HearingFeb 25, 2026
Hi Jim, Nice and simple, just the way it should be. Getting replacement parts quickly makes everything easier, especially when you do not want any interruption. Glad it moved fast for you. Warm regards, Specialized Care Team Audien Hearing
Andrew L.
Customer service was very helpful and explained in detail what and how to fix the problem
Response from Audien HearingFeb 25, 2026
Hi Andrew, Getting a clear, detailed explanation can make all the difference when something needs fixing. It sounds like the representative took the time to walk you through it properly, so you were not left guessing. We are glad the support helped you sort everything out. Thanks for letting us know how it went. Warm regards, Specialized Care Team Audien Hearing
DarBZ
It sounds like he took care of my problem. I guess I will know for sure if I get my refund to my Credit Card in a few days.
Response from Audien HearingFeb 24, 2026
Hi DarBZ, That makes sense — seeing the refund on your card is what really matters. It sounds like the issue has been handled, and we’re hopeful everything reflects exactly as expected in the next few days. We appreciate you sharing your thoughts. Warm regards, Specialized Care Team Audien Hearing
Mike C.
Kendel was very helpful and addressed all my concerns. Thanks so much
Response from Audien HearingFeb 24, 2026
Hi Mike, Love hearing this. It sounds like Kendel really took the time to walk through everything with you and make sure nothing was left unanswered. That kind of straightforward support is exactly what we aim for. Thanks for taking a moment to say so. Warm regards, Specialized Care Team Audien Hearing
Bob
Very good explanation for the questions I had. Very good interaction with Robyn
Response from Audien HearingFeb 24, 2026
Hi Bob, Clear answers matter, and we’re glad you received the explanations you were looking for. It’s good to know your interaction with Robyn felt smooth and helpful. Having straightforward conversations makes everything easier, and we’re pleased that was your experience. Thanks for sharing. Warm regards, Specialized Care Team Audien Hearing
Pam C.
Vey helpful. Called when she said she would and was very knowledgeable about product.
Response from Audien HearingFeb 24, 2026
Hi Pam, We’re glad to know the call happened as scheduled and that you felt supported with clear and knowledgeable guidance about the product. Being dependable and informed is important to us, and it’s good to hear that reflected in your experience. We appreciate you taking a moment to share this. Warm regards, Specialized Care Team Audien Hearing
Angie S.
Allen gave us a work around to solve a problem with the volume control that we have had with the atom x hearing aids, we will be trying it when this happens again!
Response from Audien HearingFeb 24, 2026
Hi Angie, It’s great to hear that Allen was able to walk you through a workaround for the volume control issue with your Atom X hearing aids. Having a solution ready for when it happens again can definitely make things less stressful. We know how important it is for volume controls to work reliably, so we’re glad you now have a practical step to try if the issue comes up. Hopefully, it keeps everything running smoothly moving forward. We appreciate you sharing your experience and are happy the call left you feeling prepared. Warm regards, Specialized Care Team Audien Hearing
Ronald C.
Robin was most helpful when I call about a charger problem
Response from Audien HearingFeb 24, 2026
Hi Ronald, Thank you for taking the time to share your experience. We’re really pleased to hear that your charger issue was handled in a helpful and supportive way. We understand how inconvenient charging concerns can be, especially when you rely on your hearing aids daily. It’s good to know that your call resulted in the clarity and assistance you were looking for. We appreciate you sharing your feedback. It means a lot to us to know that your experience was a positive one. Warm regards, Specialized Care Team Audien Hearing
