Audien HearingReviews of audienhearing.com

The hearing aids didn’t seem to want to stay in my ear! Using a bigger ear piece would that help?

The hearing aid works but I cannot wear them due to incredible contact dermatitis from the tip of the product inside my ears. I am allergic to latex and asked Audien if the tip was latex that slides over each ear piece and was told to try one of the other tips that came with the product and see if that helps. This was not helpful at all, as they are all made of the same thing which caused me to have hives inside my ear canal.

I was completely happy with Audien until I made the mistake of calling their “customer service“ department. The person that answered sounded like he was 90% asleep and had zero personality. Other than that I would rate them a 4. The product arrived on time and was well packaged. Unfortunately I had to return them since they weren’t anywhere close to being strong enough to help my hearing. If you have a moderate hearing loss I would recommend this product. I will say that they accepted my return and refunded my money with no hassle. I probably would have given them a higher score but there CS representative left a really bad taste in my mouth.

I bought the small version a few months ago. Both stopped charging in July. I bought a new charger thinking it could be that but after plugging in, the left ear charges and the right ear doesn’t. When I drop in the ear pieces they both click in like they are supposed to do. The left one lights up red and the right one will flash red and then back to blue. The right side doesn’t charge up. The left one, which I know is out of juice stays red fir about 15 minutes and then shows blue. It’s not charging either. I emailed and they acted like I was the one who didn’t know what I was doing. But I had cleaned both ear pieces with alcohol. I want a replacement!

They seemed to work, I received mine yesterday so the jury is still out! When I experimented with the multiple size domes , the smaller one (bell shaped) dislodged from the hearing aid and is now inside my ear drum. Hopefully it will eventually fall out! Have you had other concerns about this problem?

Ordered and received the ev3 for mom She has been wearing them and seems to be adjusting well However the teeny tiny screwdriver that adjusts volume in teeny tiny screw in on one has become stripped therefore I can't turn volume up I feel so bad for her...what do I do now She needs another .. Hope I can get some help from the company she was enjoying them