Audien HearingAudien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,472 reviews with 5 stars · Clear filters
Sally P.
Agent very helpful and friendly.
Response from Audien HearingSep 2, 2026
Hello Sally, It is great to know you were met with both helpfulness and a friendly attitude during your experience with our team. We always want our customers to feel comfortable, heard, and well supported. Thank you for taking a moment to share your positive experience. We are happy we could be of assistance! Warm regards, Specialized Care Team Audien Hearing
S R.
After receiving a unit that didn’t work properly didn’t hold a charge, I was sent a replacement. The replacement worked well and the customer service received from Charissa and Kendal were amazing. They were able to resolve my issues and I would be a return customer.
Response from Audien HearingSep 2, 2026
Hello S, A smooth recovery after a product issue is exactly what we hope every customer experiences. We are so pleased that your replacement is working well and that Charissa and Kendal provided the care and support needed to get everything resolved. Hearing that they turned the situation around and earned your confidence means so much to us. Thank you for giving Audien another chance. We truly appreciate your trust and look forward to serving you again! Warm regards, Specialized Care Team Audien Hearing
John
I have owned my own company for over 32 years and it's the people that make the company. Just wanted to let folks know that the Customer Service that I received from Ro, Rachell & Carlo are just the type of employees that support and carry on your goals for Audien Hearing. Thank you
Response from Audien HearingSep 1, 2026
Hello John, What a wonderful compliment to Ro, Rachell, and Carlo! We are especially happy to hear that their follow-up and dedication stood out to you. After 32 years of running your own company, your recognition of the people behind great service means a great deal. We will be sure to share your kind words with Ro, Rachell, and Carlo. Thank you for recognizing the care and commitment they bring to every customer interaction! Warm regards, Specialized Care Team Audien Hearing
Cynthia F.
Allen was very helpful in replacing my hearing aids after they broke, I really appreciated the help!
Response from Audien HearingSep 1, 2026
Hello Cynthia, A broken hearing aid can be a frustrating interruption, so we are glad Allen was able to step in and make the replacement process easier for you. It is great to know his assistance gave you one less thing to worry about. We will make sure Allen receives your kind recognition. Your feedback is sincerely appreciated! Warm regards, Specialized Care Team Audien Hearing
Lynn D.
The hearing aids came quickly , the buy one get two was a great offer , but the hearing aid’s were two large for me , l thought they would have been more discreet , and it was hard for me to get them to work with out loud feedback , the assistant Allan was extremely helpful and understanding about my situation and needing to return them , Allan made the whole process very easy for me !
Response from Audien HearingSep 1, 2026
Hello Lynn, We understand how important comfort, size, and a good fit are when choosing hearing aids. Although the devices were not as discreet or comfortable for you as expected, we are glad Allan took the time to understand your concerns and made the return process simple and stress-free. We appreciate your honesty about the product and your kind recognition of Allan. We will be sure to share your feedback with him! Warm regards, Specialized Care Team Audien Hearing
Leopoldo De L.
He is very patient. Take the time to help me
Response from Audien HearingSep 1, 2026
Hello Leopoldo, It means a lot to know that our representative gave you the time and attention you needed. Patience can make a big difference, especially when working through questions or concerns, and we are glad you felt genuinely supported. We will be happy to pass along your kind words. Thank you for choosing Audien Hearing! Warm regards, Specialized Care Team Audien Hearing
PETER
ALLLAN WAS GREAT
Response from Audien HearingSep 1, 2026
Hello Peter, Allan will be glad to know he made such a strong impression! We are proud to have him on our team and appreciate you taking a moment to recognize his great service. We hope to continue giving you experiences worth five stars! Warm regards, Specialized Care Team Audien Hearing
Ted N T.
great service.trouble shot and the service guy was very helpful
Response from Audien HearingSep 1, 2026
Hello Ted, It is great to know the troubleshooting went smoothly and that our representative was able to guide you through the issue with ease. Having someone patient and helpful on the other end of the line can make all the difference. We appreciate you recognizing the service you received and are glad we could help! Warm regards, Specialized Care Team Audien Hearing
