Rodico
Mistake on AUDIEN review , Great customer service by Audien
I mistakenly sent in a poor review on Audien hearing. After further research the review should've been on Hue hearing aids and NOT AUDIEN. Thanks to the tenacity of Charrisa, with Audien I was able to find out these whistling hearing aids came from Hue. My error so I apologize to Audien for my mistake
Response from Audien HearingJul 19, 2026
Hi Rodico, Thank you for taking the time to share your feedback with us. We understand your concerns regarding the fit of your hearing aids and the whistling you experienced. We know how important it is to have hearing aids that fit comfortably and provide clear, reliable sound, so we appreciate you allowing us to learn more about your experience. We would truly like the opportunity to review your order and see how we can help address your concerns. Every hearing journey is unique, and factors such as fit, ear anatomy, and dome size can all affect comfort and sound quality. Before closing the door on your experience, we would appreciate the chance to take a closer look at your case. Please share your order number or confirm your details through this platform, and a member of our Specialized Care Team will personally review your account and reach out to assist you. We will discuss the best path forward, whether that means providing troubleshooting to improve the fit and reduce the whistling or helping you with a return, if eligible. Thank you again for sharing your experience. Your feedback is valuable to us, and we appreciate the opportunity to work toward a resolution that best meets your needs. Warm regards, Specialized Care Team Audien Hearing



