Audien HearingReviews of audienhearing.com

Customer service was very prompt in trying to help with issues. The Atom stopped working and they replaced with a newer version and in the mean time I had ordered so I had to return for a refund. I received acknowledgement that a credit was issued on my account. My husband is using the replacement aids but they squeal a lot and we have tried everything. I think it has to do with either the buttons being touched while inserting or the microphone touching ear. We are still working with them but may need to get the over the ear later.

I had tried other hearing aids from online suppliers. They had horrible customer service. I had issues with the first pair I bought from Audien. What did they do? They solved the problem. Erin was so helpful and considerate. I highly recommend them.

I researched the best hearing aids for Seniors and Audien Hearing was the first in all of my searches. I purchased the Atom Pro & really like them. I purchased the Atom Pro2 as Christmas gifts and the recipients really like them. They couldn't believe what they were missing (just like me).

The company has been great with handling any issue that i have had with my hearing aid. I do think it would be helpful if the company gave a more detail expaonation of when to use the different modes that are available on the pro2 and a better understanding of how the hearing aid should fit. One of my hearing aids popped out once and I am not sure if I should use a bigger dome or smaller one

You did exactly what you said you’d do. In today’s world, it’s difficult to find a company that will be true to its claim.

Told the rep my problem with the ear pieces. He told me the ones were better. He was not pushy at all. I am go to try new ones

Very easy, communication, understanding, and timely.

Audein makes a quality hearing aid product. The prices are very reasonable. The service is excellent. Tech support is very professional and accurately determine and resolve any issues I had with the Atom Pro 2 hearing aids. The service was very timely.