John O.
I have been using the BTE Ion
I have been using the BTE Ion. It is much improved over the previous BTE model. The sound is clearer a the various modes allow me to adjust to most environments. Changing modes and volume levels is simple and you don’t need to take off the hearing aids. Customer service is excellent abd the recent Facebook site is also helpful. I would highly recommend
Response from Audien HearingJun 30, 2026
Hi John, It was great to read about your experience with the BTE Ion and how it compares to your previous device. We are very pleased to hear that you have noticed improvements in sound clarity and that the different listening modes help you adapt to a variety of environments. It is also wonderful to know that features such as adjusting the volume and changing modes without removing the hearing aids have made daily use more convenient for you. We are equally glad that our customer service team and Facebook community have been valuable resources along the way. Thank you for your recommendation and for sharing such thoughtful feedback. We truly appreciate your trust in Audien Hearing and are grateful for the opportunity to support your hearing journey. Warm regards, Specialized Care Team Audien Hearing



