Frances
The Best Customer Service
First, the promptness of the product arriving. Although they didn't work for me as I have severe hearing loss after a stroke, I think they would help hundreds of others. More importantly, the customer service was excellent and expedited my refund extremely fast. I so appreciated their customer service start to finish.
Response from Audien HearingJun 11, 2025
Hello Frances, Thank you so much for your wonderful feedback. I’m truly glad to hear that your experience with us was a positive one, even though the hearing aid didn’t fully meet your needs. It’s sad to see you go, but we’re honored to have served you—even for a short period of time. We sincerely hope to have the opportunity to assist you again in the future. Thank you once again. Best regards, Vince



