willis S.
helping find not delivered order
I want to thank Rick at Audien Hearing for his personal help. I had followed the tracking site and it showed not delivered. It had first showed delivered by USPS but they checked and said it had never left some- where up north never arriving in Wilson NC. With Rick's help another order is on its way and should be be by Jan 7. Thanks
Response from Audien HearingDec 26, 2025
Hi Willis, Thank you very much for taking the time to share your experience with us. We are glad to hear that Rick was able to assist you personally and help resolve the delivery issue. We understand how concerning shipping delays can be, and we appreciate your patience throughout the process. We are pleased to know that a replacement order is on the way and expected to arrive soon. If you need any further assistance in the meantime, please feel free to let us know. We are always here to help. Warm regards, Angel Audien Hearing Team