Audien HearingAudien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Thomas M.
Customer service
Response from Audien HearingAug 5, 2026
Hello Thomas, Thank you for taking the time to leave us a review! We truly appreciate your support and are happy to know you had a positive experience with our customer service. It is our pleasure to be here whenever you need us. Warm regards, Specialized Care Team Audien Hearing
Daniel B.
Efficient, Friendly, Knowledgeable, and took care of my problem the first time. This was my 5th phone call and he knew how to solve my problem. He did not pass me off to another associate like other did. Please hire more employees like him
Response from Audien HearingAug 4, 2026
Hello Daniel, We are especially grateful to hear that our representative was able to resolve your concern on the first call and provide the knowledgeable, attentive support you had been looking for. We know how valuable it is to have someone take ownership and see things through, and we are thrilled your experience ended on such a positive note. Thank you for your generous feedback and for choosing Audien Hearing! Warm regards, Specialized Care Team Audien Hearing
Lisa S.
Great customer service and very patient.
Response from Audien HearingAug 4, 2026
Hello Lisa, It is wonderful to know you had such a positive experience with our team. Providing thoughtful support with patience and care is at the heart of what we do, and we are grateful that it made a difference for you. Thank you for your kind feedback and for choosing Audien Hearing! Warm regards, Specialized Care Team Audien Hearing
Howard H.
Received great help, very friendly. Thank you so much for all the help!! POOR CUSTOME SERVICE HAVE NOT HEARD BACK FROM YOU ABOUT MY SMALLER EAR PIECES. THEY KEEP FALLING OUT EVEN WITH WIFE HELPING. MAY HAVE TO RETURN THEM.SEND SMALLER EARLPIECES WITH TRACKING.. DO NOT SEND REGULAR MAIL.. SEND UPS/FED EX THANK YOU
Response from Audien HearingAug 4, 2026
Hello Howard, What a joy it is to receive your feedback! We are so glad our team could provide the support you needed while making your experience warm and welcoming. Your appreciation means a great deal to us. Thank you for your kind words and for choosing Audien Hearing! Warm regards, Specialized Care Team Audien Hearing
Lula K.
I was happy with the representative CHARISA
Response from Audien HearingAug 4, 2026
Hello Lula, Your kind words put a smile on our faces! We are so pleased to hear that Charissa made your experience a positive one. We will be sure to share your thoughtful feedback with her, it will mean a lot. Thank you for choosing Audien Hearing! Warm regards, Specialized Care Team Audien Hearing
Fanchea B.
Great meeting! Charissa was on time and was very patient and knowledgeable while walking me through the presentation. She answered my questions clearly and was helpful with changing the ear dome size to get the right size for me. Helpful with how to change wax guards and the importance of regular maintenance. A very positive experience.
Response from Audien HearingAug 4, 2026
Hello Fanchea, Your thoughtful review truly means so much! We are delighted to hear that Charissa made your appointment both informative and enjoyable. Taking the time to ensure you found the right dome size, understood how to replace the wax guards, and felt confident about maintaining your hearing aids is exactly the experience we hope to provide. We are grateful to be part of your hearing journey! Warm regards, Specialized Care Team Audien Hearing
Bramadath S.
The customer service is great!!!
Response from Audien HearingAug 2, 2026
Hello Bramadath, Your enthusiasm made us smile! Thank you for your wonderful feedback. Knowing you had such a positive experience with our customer service means a great deal to our team, and we truly appreciate your support. Warm regards, Specialized Care Team Audien Hearing
Phil P.
I believe Mr. Calro Martinez is the best customer service agent I've ever worked with any company.
Response from Audien HearingAug 1, 2026
Hello Phil, Your review truly means a great deal to us. Hearing that Carlo stands out as one of the best customer service professionals you have ever worked with is an incredible compliment. We are proud to have team members who are dedicated to making every customer feel heard and supported. Thank you for your generous words and for choosing Audien Hearing. We will be sure to share your wonderful recognition with Carlo! Warm regards, Specialized Care Team Audien Hearing
