Audien HearingAudien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Al
Great customer service and great product
Response from Audien HearingFeb 22, 2026
Hi Al, It means a lot to hear that everything worked out well for you. When the product performs the way it should and the service feels supportive, that is exactly the experience we hope to provide. We appreciate you taking a moment to share your feedback. Thank you for being part of the Audien community. Warm regards, Specialized Care Team Audien Hearing
Katherine F.
George was patient, kind, and so helpful. Very nice manners too.
Response from Audien HearingFeb 22, 2026
Hi Katherine, George sounds like he brought exactly the kind of energy and care we hope every customer feels. Being patient, kind, and genuinely helpful, along with having great manners, makes a real difference during any interaction. Thank you for sharing your experience. We’ll be sure your kind words are passed along to him. Warm regards, Specialized Care Team Audien Hearing
Joan R.
Service was very good. Representative was most helpful.
Response from Audien HearingFeb 22, 2026
Hi Joan, It’s great to know your experience went well and that the representative was able to assist you in a helpful way. Clear and supportive service can make a real difference, and we’re glad that came through. We appreciate you sharing your thoughts. Thank you for choosing Audien. Warm regards, Specialized Care Team Audien Hearing
Susan Y.
Nhele was very helpful and courteous. I love my Atom X hearing aids. I really like the touchscreen control because I don't have to remove my earbuds to adjust the volume. I have and will recommend this product. Thank you 😊
Response from Audien HearingFeb 22, 2026
Hi Susan, It’s always exciting to hear when someone is truly enjoying their Atom X hearing aids. The touchscreen control really is a game-changer for many people — being able to adjust the volume without taking them out just makes everything feel easier and more natural. We’re also glad Nhele was there to support you with courtesy and care. That kind of assistance helps make the entire experience smooth from start to finish. Your recommendation means a great deal to us. Thank you for sharing your experience and for choosing Audien. Warm regards, Specialized Care Team Audien Hearing
Debbie T.
Great customer service! Allan (the representative) was knowledgeable, polite and such a good communicator to help me resolve the issue with my father’s hearing aid.
Response from Audien HearingFeb 22, 2026
Hi Debbie, Taking care of a parent’s hearing needs is important, and we’re glad Allan was able to make the process easier for you. When someone explains things clearly and handles the situation with professionalism and patience, it really helps ease the stress. It’s great to know he was able to resolve the issue with your father’s hearing aid and communicate everything in a way that felt clear and supportive. We’ll make sure he sees your kind words. Thank you for sharing your experience. It truly means a lot. Warm regards, Specialized Care Team Audien Hearing
John S.
The Atom X hearing aids work well, as advertised. The only issue I have is that when you carry the case in your pocket, sometimes the settings are inadvertently modified.
Response from Audien HearingFeb 22, 2026
Hi John, It’s great to hear that your Atom X hearing aids are working well and performing as advertised. That’s exactly what we want for every customer. We also appreciate you pointing out the issue with the case settings being adjusted while in your pocket. That kind of feedback is helpful and very practical. Small design details can make a difference in everyday use, and we value you sharing that experience. Thank you for taking the time to let us know what’s working well and what could be improved. Insights like yours help us continue refining the overall experience. Warm regards, Specialized Care Team Audien Hearing
Chris
Very professional. Friendly and knowledgeable.A+++
Response from Audien HearingFeb 22, 2026
Hi Chris, An A+++ rating truly makes our day. We’re so glad you experienced professionalism, friendliness, and strong product knowledge all in one interaction. That balance is exactly what we aim to provide every time someone reaches out. Thank you for taking a moment to share your thoughts. Your feedback genuinely encourages our team to keep delivering the level of service you described. Warm regards, Specialized Care Team Audien Hearing
Kirk L.
Rcv'd outstanding help with warranty replacement, and troubleshooting, for hearing aid not charging.
Response from Audien HearingFeb 22, 2026
Hi Kirk, I’m really glad to hear you received outstanding help with both the warranty replacement and troubleshooting the charging issue. When something isn’t charging properly, it can be frustrating, so it’s great that the team was able to step in and guide you through it. Taking care of both the technical side and the warranty process smoothly makes a big difference. We appreciate you sharing your experience and are happy everything was handled the way it should be. Warm regards, Specialized Care Team Audien Hearing
