AudibelReviews of audibel.com

3.6112 reviews
Vision & Hearing
6700 Washington Avenue S., Eden Prairie, Minnesota

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Audibel

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About Audibel

Audibel is a Starkey Hearing Technologies brand. Recognized across the globe as a premier provider of hearing healthcare, Starkey Hearing Technologies is the only major manufacturer that is privately held and American-owned in its industry. At Audibel, we know the importance of hearing because we see how it impacts people every day. Helping people hear better is all we do. It's all we've ever done. Hearing is our passion, our focus and our purpose. From our training to our people to our products to our offices, we go to great lengths to ensure excellence is in everything we do – so you can be confident you'll get the service and solutions needed to make a real and lifelong difference.

Audibel (audibel.com) has 112 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: audibel.com
Website: audibel.com
Category: Vision & Hearing
Location: Eden Prairie, Minnesota
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 59% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Audibel reviews

Showing 28 reviews with 1 star · Clear filters

Laurie K.
Jun 25, 2020
I am waiting for the second time that…
I am waiting for the second time that my right hearing aid to be replaced. I purchased a set of VIA 1600R hearing aids on 6/2/2020. My insurance has been filed incorrectly. I paid in full for my hearing aids, the insurance paperwork was sent requesting payment to Audibel which makes it impossible for me to receive payment until they correct my claim. I contacted Audibel in Port Charlotte today, if this isn't corrected soon I will have to pay interest on $4000.00 that I charged to my Credit Card. I am disappointed in the hearing aids and the service, I wish that I had not made this purchase.
Response from AudibelJun 26, 2020
Hi Laurie, We regret to hear you’ve had a poor experience. We know Audibel Hearing Professionals are always up to the challenge to make sure their patients are satisfied. We are happy to conference with your Audiologist during your next appointment to review the repair history and options for addressing your concerns. Please contact us at [email protected] or call us at (800) 328-8602. Thank you for taking the time to share your experience and feedback. Sincerely, Audibel
Sheila M.
Apr 28, 2020
I do not even want to give the 1 star
I do not even want to give the 1 star. We purchased these for my husband and as soon as the warranty was up the service went from just ok, to extremely terrible at the affiliate level. I will admit that the company I have not dealt with but based on my affiliate level lack of service, will not be recommending this product to anyone.
Response from AudibelApr 29, 2020
Hi Sheila, Thank you for sharing some details of you and your husband's experience. Would you like us to reach out to your Hearing Health Professional to alert them to your current concerns? We do need the office to be part of the solution. We know the hearing professionals that work with Audibel products are always up to the challenge to make sure their patients are satisfied with the devices they fit. Feel free to contact us at [email protected] We look forward to hearing from you. Sincerely, Audibel
Richard C.
Mar 2, 2020
Worth six dollars nevermind six thousand dollars!
My 86 year old father has been trying to get these hearing aids that he paid six thousand dollars for to work ever since he bought them. They are in the shop being fixed 90% of the time, 8% of the time they are on the counter because they are not working and the other 2% of the time they work as they should. The Audibel technician say they are going to do something to make them work better but after waiting long periods of time while in the shop, they come back in the same condition as when they left. He told us the last time he was going to put stronger longer wires on because my Dad has a large head, but when they came back they had the same wires as before and they only stayed working for a few days. These units are not worth six dollars nevermind six thousand dollars!
Response from AudibelMar 6, 2020
Hi Richard, Thank you for letting us know the details of you and your father's experience. The concerns you describe can be address with programming and changing to a different earpiece. We would like to know the style of the hearing device you are wearing to best address the issues you are facing. Also, would you like us to reach out to your Hearing Health Professional to alert them to your current concerns? We do need the office to be part of the solution. We know the hearing professionals that work with Audibel products are always up to the challenge to make sure their patients are satisfied with the devices they fit. Feel free to contact us at [email protected] We look forward to hearing from you. Sincerely, Audibel
Karl G.
Jan 21, 2020
These people need a confident office…
These people need a competent office manager. They have two offices and can't seem to get anything straight between them. One of them can't even give directions to their office. Wasted an entire day trying to pick up hearing aids that were paid for already. Looking somewhere else now;
Response from AudibelJan 23, 2020
Hi Karl, We regret to hear you’ve had a poor experience. We encourage you to contact our hearing care coordinators to further assist you. The number is 888-267-1753. Thank you for taking the time to share your feedback. Sincerely, Audibel

AudibelReviews of audibel.com

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I am waiting for the second time that…

I do not even want to give the 1 star

Worth six dollars nevermind six thousand dollars!

These people need a confident office…

About Audibel

About these reviews

More in Vision & Hearing, Minnesota

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I am waiting for the second time that…

I do not even want to give the 1 star

Worth six dollars nevermind six thousand dollars!

These people need a confident office…