AudibelReviews of audibel.com

Please be careful with Audibel. Is a big scam. They are after your wallet not to help you. Run as fast as you can. Go to a different company.

I had an appointment at a local office of Audibel in Hamilton, New Jersey on 2-22-24. I was waiting and waiting and finally I called to see if my hearing aids were ready. No response. Called again. Same thing. So I went to Penn Medicine and ordered hearing aids from them. I just wonder what kind of an operation gives you a hearing test and no follow up. Strange....

I have had my hearing aids for nearly a year. I hate these things with a passion. I still can’t hear very well and they are constantly mixing up settings. The app is terrible and it appears that there is some ageism involved here. Instead of being able to control these things yourself, you are given very minimal control and need to run back to the audiologists every time something goes wrong. Music sounds awful. An outdoor situation is untenable because these things seem to be designed for people who don’t move all day. I spent a lot on these things but I hate them so much I am in the market for new heating aids. Believe me, every chance I get to review these things or comment on social media, it will be as negative as possible to dissuade people from buying your crappy product.

I purchased the Audibel Intrigue AI, hoping to get the best hearing aid possible. These things are nothing but trouble. The app constantly crashes or loses its Bluetooth functionality. The hearing aids are flimsy and do not work well with an active lifestyle. If you sweat or do any physical activity, they pop out of your ears or worse yet, the dome gets stuck in your ear. This has happened two times, and each time required a trip to the doctor’s office because an audiologist is not allowed to pull something out of your ear. These things are rooted in the past. Every adjustment require a trip to the audiologist’s office. Appointments are hard to get and they don’t seem to keep regular hours. There are companies with a more modern business models. This place feels like going back to 1975.

Over 5 years ago, I purchased a pair of Start 1000 Aids for over $ 4000. For over 3 years, they worked well even though the Audibel franchisee could only set it up for just 1 setting. The 2nd setting was pretty much like the first setting and the 3rd setting was always useless due to my loss of high frequency sounds and I would always have to use Captions when watching TV. I would take them for cleaning a couple of times a year and they worked fine. Over the past year and a half, I have developed Tinnitus and the Audibel folks have been encouraging me to upgrade to the Intrigue A1 which had a good test run. I am going on a long vacation in 2 weeks, and I went to UGA Audiloogy Clinic to have them program it such it would work in conjunction with my Tinnitus and they have certified Audiologists there who can probably program it better. They called Starkey who told them that no one inside 50 miles is allowed to program them as they only support their own dealers. I was very dismayed to hear that as this sounds like a racket and why FTC is now deregulating them. The fine folks from who I purchased the Start 1000 for just dont have the expertise to get them to program it right. They have tried it several times. After paying $ 4000, I find it hard to believe that Audibel will not allow another Audiologist to try and fix them before I resort to a new pair which is inevitable as technology has got better. The customer svc person told me that I should travel 50 miles to another city and see if they can help. Even the fine folks who sold and service the Aids were surprised and wish they could help. If an Audibel person is actually reading these, can you give a phone number and a name of a person who can address this in a professional manner. Thank you for your kind help. Sept 13th - folks at Starkey did contact me, and have given me the code to use it with another vendor. I shall keep you updated

OK here’s the story when I sweat the hearing aids start crackling and if I walk out of my house to my car with the slightest bit of moisture start, crackling went back to the store. Explain that had them since November of last year. I was told they never heard of that before but maybe I should buy a sweat band and wear a hat. Then I was told oh by the way the new ones are waterproof. My statement was so I guess I’m out of luck and I didn’t get any answer. So after spending $5000 for hearing aids, don’t get any moisture on them at all or they’re useless you have to put them in your storage box with the moisture disc for a day Oh, by the way, they did tell me I could buy an electronic moisture box that will dry them faster This is the kind of service I get I should’ve went to Walmart

Not worth 1 Star rating They don't fit right The Bluetooth function is a joke no volume adjustment I'm allergic to the casing materials Only background noise in restaurants and outside Can't distinguish voices over noise in The background Total junk inferior devices Once they get their money your history Dealing with the Titusville fl office

I wish I had chosen another place to get my mother's hearing aids. The Audibel in Bradenton on Cortez is horrible. They change staff every few months or so, so you rarely work with the same person more than 3 times. I have also had a problem with them, I had a hearing test and was told I would be able to get a copy for my records. I filled out a form and was told about a week. I waited nearly a month and asked the office why. I was told so sorry, it will be done right away. I waited and waited. Finally I called the office myself and was told it would be sent. I waited and was told it had been sent, which I found out later was a lie. I even scanned the request for records and sent a email request, nothing. Then I am told by the office that they had no intention of sending me anything that they don't release them for any reason. I had dropped my mom's hearing aids off and told them to send them in for service because they stopped working. They called me in a week later and told me to bring my mom. I found out at that time they had never sent them in for service, they had been sitting there for a week. When I challenged the little man, he got very aggressive with me and told me that all conversations are being filmed and recorded. So, if you go there, smile you are on camera, but I implore you to not use their services, very unprofessional, and with the constant changing of staff, not reliable.