dan K.
Ordered tips for my jumps
Ordered tips for my jumps, love the jump but your tips suck, have gone through multiple tips over the years but the jumps are still working good

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Atmosrx (atmosrx.com) has 422 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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dan K.
Ordered tips for my jumps, love the jump but your tips suck, have gone through multiple tips over the years but the jumps are still working good
Richard G.
Order and shipping were fine. The product is horrible. Does not heat herb enough to get any residue or smoke. Bought 2 and neither are worth even $5
Sheryl I.
The batteries I ordered worked only a few times and I have emailed and called and gotten zero reply. Now my phone number is not accepted by your company.
Response from AtmosrxFeb 28, 2024
Hello, Thank you for your email dated January 11th. We sincerely apologize for any inconvenience you experienced during that period. We were in the process of transitioning to a new location, which affected our ability to promptly respond to calls. We apologize for any inconvenience you may have experienced with the battery. Rest assured, someone will be in touch with you shortly to address this matter. Thank you for your patience and understanding. Best regards, Atmos Customer Service Team
Larry R.
I had a very satisfying experience with one of your products in the past. Your website has improved a lot and is very user-friendly. The online review and purchase experience is great. Thank you for giving me the opportunity to share this review.
C H.
Still waiting…
Response from AtmosrxFeb 23, 2024
Hello, I hope you're doing well. I wanted to inform you that according to our records, your package has been delivered on 02/18/24. It seems that Trust pilot may send out automated review emails a bit earlier than expected. Thank you for your understanding, and we appreciate your patience. Best regards, Atmos Team
Juan M.
Great products, since day one, been using Atmos products for almost 10 years and my first atmos still works fine, the kiln RA is great, hope to try the other products soon and the delta products are the best, keep it doing like that guys!
Madison S.
long time customer, always been happy with products
Response from AtmosrxFeb 9, 2024
Thank you so much for your kind review! We're thrilled to hear that you are satisfied with your experience with us. Your satisfaction is our utmost priority, and we are delighted that we could meet your expectations. We truly appreciate your support and hope to have the pleasure of serving you again soon.
Mike C.
I ordered a Studio Rig back in October 2023. When I received my order, the Titanium Nail Chamber didn't work. I emailed them 5 times and called 3 times...all with no response. After 4 months I received a text from Atmosrx.com telling me they wouldn't replace the Titanium Nail Chamber but would give me 25% off if I buy another one. I told them I just wanted a replacement. Since then it has been 3 weeks and there once again is no response. I have contacted the BBB since.
Response from AtmosrxFeb 9, 2024
I want to extend my sincere apologies for the delay in responding to your messages. Unfortunately, your inquiries coincided with our transition to a new location, which caused some unforeseen delays in our communication. To ensure that your needs are addressed promptly and effectively, I would like to personally assist you with your order. If you could kindly provide me with your contact information, I will reach out to you directly to resolve any outstanding issues and ensure your complete satisfaction.