Atlas VPN Reviews | Read Customer Reviews of atlasvpn.com

Atlas VPN Reviews | Read Customer Reviews of atlasvpn.com

Atlas VPN reviews

424 approved reviews, newest moderated first

Krystian G.
Jan 20, 2023
Keep up the good work Webster!
I have contacted a support about my connection issues, Webster helped me in 5min and it fixed my problems :) Glad you have such a competent employees :) Keep up the good work Webster !
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Mat R.
Jan 18, 2023
Still no update from Atlas
Despite ATLAS VPN saying that they'd look into my case straight away, 16 days on there still hasn't been a response. We are now more than 2 months on from my purchase and I still haven't been supplied with any log-in information. Therefore I will continue to write an update, every couple of weeks giving them 1 star until the issue is sorted. Once again for Atlas, tickets raised are: Original ticket ID 25/11/2022: 116944 2nd ticket ID 20/12/2022: 123662 3rd ticket ID 29/12/2022: 126287 Update: In response to the comment from atlas below, if I have received emails from hello@atlasv*n.com and no-reply@atlasv*n.com then I am receiving emails from you. How very odd that YOU state that I can't, and no, nothing in the spam folder. Also how would I have received support ticket numbers from you? I will contact you from a different email address and if your product is as good as your support, I'll be wanting a full refund.
Response from Atlas VPNJan 19, 2023
Hello! As we can see that we have replied to all of each of your tickets within a few hours. Have you checked your spam folder? Your account is fully active on the email mentioned. However, the fact that you are not receiving your account activation link and our responses, indicates there might be an issue with your email domain. My suggetstion would be to either contacting your domain administrator and ask to whitelist emails coming from atlasvpn.com or email us from another email address, that has more common domain and we will take care of email change. Our apologies and let's fix it!
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Antropoids
Jan 15, 2023
No connection
AtlasVPN very fast to take you money - but thats the only thing they are fast at. No connection. Unfortunately paid for 2 years. 29.1 2023 - not sure what happened - but seems it works now
Response from Atlas VPNJan 18, 2023
Hello, thanks for taking the time to review our app. We’re sorry for the inconvenience that you've had with Atlas VPN! Have you tried changing the connection protocol? Sometimes that might easily solve such issues. If that didn't solve yours, please get in touch with our support team at [email protected] with details of the issue so we could help you fix it as quickly as possible.
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A P.
Jan 15, 2023
Anfangs TOP später andauernd VPN …
Anfangs TOP später andauernd VPN Abbruch. Probleme beim WLAN Wechsel und seit Tagen kann ich mich nicht einloggen obwohl ich ein 3 Jahres Abo besitze . Support nix , Magic Link funktioniert nicht , Code zum einloggen geht auch nicht . Kann daher Atlas nicht empfehlen
Response from Atlas VPNJan 15, 2023
Hey! Danke für die ehrliche Bewertung. Wenn Sie Probleme mit der Leistung der Atlas VPN-App haben, kontaktieren Sie uns bitte unter [email protected]. Das Support-Team wird so schnell wie möglich antworten und Ihnen helfen, das Problem zu lösen!
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ahmad N.
Jan 14, 2023
Monica heeft me heel goed uitgelegd
Monica heeft me heel goed uitgelegd, over iets dat ik niet begreep.
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Civic_Boayy
Jan 12, 2023
A great conversation to be honest :D
She was very kiiinndd... I liked the quick reaction and the way she responded to my "Instagram-like" messages. It was great !
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Christian F.
Jan 5, 2023
a CHAT efficient and fast
an help efficient and fast on the chat of the support thank's to Webster
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Andrés L.
Jan 4, 2023
Anna was clear and handsome
Anna was clear and handsome
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