Atezr.com Reviews | Read Customer Reviews of atezr.com

Atezr.com Reviews | Read Customer Reviews of atezr.com

Atezr.com reviews

53 approved reviews, newest moderated first

FrozenZen
Apr 28, 2023
High quality product
High quality product, amazing precision, excellent customer service. Would buy again!
Response from Atezr.comMay 2, 2023
Hello~ Thank you so much for taking the time to write such an excellent review about us. We're delighted to hear that you were pleased with our service and we truly appreciate you sharing your experience with us. Your support means a great deal to us and we want you to know that we'll continue to do our very best to provide exceptional service and products. If you have any other needs or questions, please don't hesitate to contact us at any time and we'll be happy to assist you. Thank you again for your review, and we look forward to serving you with excellence in the future! Best regards, Atezr.com.
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Manel
Apr 26, 2023
full recommendation…
It really is a diode laser with spectacular power and precision, the mechanical assembly is perfect and very easy to assemble, and the customer service is very professional and resolute, they have solved my problems quickly since I am in Barcelona, they have been very efficient. For all this I recommend its purchase, I have also bought the extension and the size is impressive, Thank you
Response from Atezr.comApr 26, 2023
Dear Customer, Glad to hear your feedback for Atezr. We have detailed guidance documents and a professional after-sales customer service team to help you solve various problems. Thank you for your recognition of us. We will continue to develop and innovate to bring better products to our customers. Atezr will continue to work for you~ Any more requests, please feel free to let me know, and I will surely try my best to help you. Yours Sincerely, Mona. Customer Service Department. Atezr.com.
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Ben R.
Apr 24, 2023
Really a good laser at a good price
Laser came packed very well. Assembly was super easy. They gave me a free license for lightburn, Awesome! And customer service hooked me up when their supplier was behind on honeycomb tables. They are sending me 2, yes that's 2 that are just a little bit different size. How cool is that?
Response from Atezr.comApr 25, 2023
Dear Customer, Thanks for sharing your shopping experience here. We sincerely appreciate your recognition and positive review of our service. We will do a good job of packaging so that you receive the product in good condition, and we will also provide detailed instructions and video guidance to help you assemble and use~ We will always keep in touch with customers to let you know the order details in time. Atezr will always be your best friend~ Any problem with the order, please feel free to contact us. We are always here to serve you. Please accept, my best regards. Warmly, The Atezr team
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Christopher Del V.
Apr 21, 2023
Great laser and service
The laser engraver came quickly and works great! Their customer service has also been really helpful in answering all of my questions.
Response from Atezr.comApr 23, 2023
Dear Customer, Glad to hear that your support for Atezr all the way~ We appreciate your positive review and feedback. This is the biggest motivation for us. Atezr will continue to work hard to innovate and improve to give our customers a better experience. Any more requests, please feel free to let me know, and I will surely try my best to help you. Yours Sincerely, Mona. Customer Service Department. Atezr.com.
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Raphaël
Apr 20, 2023
Versatile & efficient laser engraver
I bought the ATEZR P20 Plus last november and I am fully satisfied with it. The power allows to cut through different materials of different thicknesses (4 tested so far) with full accuracy, while the speed endows a fast but detailled engraving.
Response from Atezr.comApr 21, 2023
Dear customer: Thank you so much for sharing! Our engraving machine can cut and engrave a variety of materials to meet various needs~ In the future, we will continue to work hard to provide better products and services! Thanks again for your feedback and support for Atezr all the time. Any other inquiries, please feel free to tell us, we will definitely try our best to serve you. Please accept my special greetings. Atezr.com. Customer Service Department.
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mike M.
Apr 13, 2023
Atezr P20 20W laser
I have the Atezr P20 20W laser and it is great. Robust bild, works well, very accurate and fast. I have to mention customer service which is excellent, quick to respond and allways nice. Thank you Atezr for a good product and excellent service.
Response from Atezr.comApr 13, 2023
Dear Customer, We're thrilled to hear that you had a great experience with our product/service. Thank you for your wonderful review! Atezr will always be your best friend~We believe everyone can realize a creative transformation with Atezr. Any problem with the order, please feel free to contact us. We are always here to serve you. Please accept, my best regards. Warmly, The Atezr team
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Henry C.
Apr 11, 2023
The machine is very well-built excellent customer service
The machine is very well-built and the company has excellent customer service! I am new to the world of laser engraving and started out with their P20 Plus machine. The price point and the accessories included are great value for your money! No extra fees for an air assist. Set up was easy and it just worked out of the box. I am looking forward to using the rotary accessory and the extension kit for making larger projects and some custom tumblers. So far all of my questions to customer service have been answered within 24 hours and it almost feels like I have personalized support. I am already looking at the new V35 Plus. I am hoping they sell the 35W laser separately!
Response from Atezr.comApr 12, 2023
Dear customer: Glad to hear that your great experience in our store. Atezr will strive to meet every customer's request and realize every customer's idea. We will give you the most detailed guidance and assistance, so that you can operate the machine as soon as possible, please feel free to contact us if you have any questions. We will reply you within 24 hours~ Thanks for your suggestion, we are planning the V35 laser module, please pay more attention to Atezr to get the latest news. Any other inquiries, please feel free to tell us, we will definitely try our best to serve you. Please accept my special greetings. Atezr.com.
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Eric M.
Apr 11, 2023
Very impressed with my Atezr P20 Plus...
I am very impressed with my Atezr P20 Plus laser. The performance is very impressive. In my tests it meets or exceeds the performance of the $10,000+ Epilog Fusion M2 40w CO2 lasers we have at the school I teach at (aside from etching glass without a coating, but that wasn't expected because diode vs CO2). Also, Atezr's customer service has been very responsive and proactive about keeping me updated about the shipping status of the accessories I ordered with my laser. They were both on backorder at the time of my initial order and Atezr customer service reps have kept me updated every step of the way. Top notch customer service!
Response from Atezr.comApr 12, 2023
Dear Customer, Glad to hear that your support for Atezr all the way~ We appreciate your positive review and feedback. This is the biggest motivation for us. Atezr will continue to work hard to innovate and improve to give our customers a better experience. Any more requests, please feel free to let me know, and I will surely try my best to help you. Yours Sincerely, Mona. Customer Service Department. Atezr.com.
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