Askavetonline is listed under Animal Health.
Askavetonline (askavetonline.com) has 70 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Animal Health · Roseville, California
Excellent
Animal Health · Oceanside, New York
Excellent
Animal Health · Anywhere in the US & Canada
Excellent
Animal Health · Lakewood, New Jersey
Excellent
70 approved reviews, newest moderated first
James P.
HORRIBLE AND MISLEADING SERVICE. What was supposed to be a $5 call turned into a $65.00 repeated monthly credit card charge with ZERO customer service (non AI) to dispute and cancel. STAY AWAY FROM ASKAVETONLINE.COM!!!! I am reporting them to the BBB. Super shady company.
Deborah F.
One night at 3 pm my furbaby went into convulsions. I looked Ocean State Vet Clinic. When I click on something it went to "askavetonline.com". I never used the site, instead I took him right in when my boyfriend saw me having issues. Well I guess that 5.00 if you want to "talk" to a vet is the scam. Once they get ur account they bill me 65.00 randomly often. 3 times I wrote to them to cancel asap and never did I hear back. End result, im going Wednesday to get a new card. All of this..... why?! This group is a total scam. Please if in need and your upset pls go to the emergency vet. These phone vets is a scam and waste of so much time.
Ashley N.
Absolute scam. We had an urgent question about our dog, paid the $5 fee and have somehow been signed up for a recurring monthly fee of $65 with no way to cancel on the website. We just got charged again today. Since it was done with a debit card we are going to have to cancel that card and replace it.
Lorry
The vet was awesome. Very helpful. Very knowledgeable. However the $44.00 charge that showed up was a big, unwanted surprise.
Susan T.
I was told that I would be charged five dollars to talk to a vet about my concerns about my pet. They charged my card $70 basically and ripped me off. How stupid I was to not read these reviews before putting my charge card up there I had to cancel it.the telephone number they leave with the bank where the charges are is ‘just answer’ so who’s ripping me off I don’t know. Maybe ‘just answer’ is. A bunch of crooks.
Jo L.
This site is a scam - Buyer beware. I was charged $60 for an inaccurate diagnosis while we were traveling and away from our Vet. THEN they hit my CC the following month with an unauthorized subscription fee. I notified the bank and cancelled my CC card. Just Answer is an affiliated part of the SCAM.
Herman
Scam never use this service , they trick you into a low payment as trial & & then take recurring payments Never ever use them
Lana D.
I reached out about a flea med chewable that needs a rx. I think the Vet Assistant was AI. After letting her know my needs, she said "pay $5 to speak with a vet, all you have to do is fill out the credit card form below". While reviewing the form, I noticed a small yellow box underneath with the disclaimer to pay $5 today, then $65 for this month's service and then $65 each month after. I guess I was taking too long to enter my card info because she started spamming me with "enter your card info", enter your card info now". I felt pressured. I didnt enter it because I wanted to know whats the monthly reoccurring for? The blue-chat box we were initially communicating in that wouldnt let respond/ reply to her anymore, yet she kept telling me "just enter you info, have a vet ready" but instead of the blue chat, her messages were in a black chat box that also wouldn't let me respond. Because I was unable to ask the vet assist. anymore questions after the credit card form popped up, I left the site. Sketchy!